Implementation Specialist

Radion Health, a pioneering company focused on providing affordable group health insurance for small businesses, is hiring for an implementation specialist. This role is an excellent opportunity for early-career individuals who are inquisitive, adaptable, and ready to accelerate their careers in a transformative startup environment. In this capacity, you will have the chance to gain significant exposure to partner management, underwriting, and policy administration.

You will play a key role in supporting our partners, underwriting teams through the primary responsibilities of RFP intake and underwriting preparation, while providing additional support around policy implementation, quality assurance, and compliance.

RFP Intake and Underwriting Preparation:

• Manage the intake process for partner RFPs and ensure timely submission.
• Review and organize partner-provided data for underwriting purposes.
• Verify data accuracy, compliance, and completeness to support the underwriting process.
• Maintain excellent records regarding partner interactions and submission status in Hubspot.

Policy Implementation, Quality Assurance, and Compliance:

• Facilitate the implementation of approved policies by coordinating with internal departments, clients, and external partners. Submit applications in ESL office for policy issuance.
• Ensure policies adhere to quality standards and regulatory compliance requirements.
• Conduct quality control checks to verify documentation accuracy and completeness.

Cross-Functional Coordination and Facilitation:

• Facilitate communication and collaboration between internal departments.
• Coordinate with external partners / vendors to gather necessary information and documentation.
• Ensure smooth handoff and exchange of information between stakeholders

Process Improvement:

• Recommend and contribute to process improvements to enhance partner experience.
• Collaborate with team members to refine and optimize intake and implementation processes.
• Engage in ad hoc and routine reporting and analysis as needed;

Qualifications:

• Undergraduate degree in Business or Healthcare-related field
• Highly organized with strong attention to detail; quantitative and analytical
• Intermediate/advanced proficiency in Excel
• Experience in high-volume environments
• Self-motivated with excellent communication skills.