Head of Sales (Director)

**Please do not message Graphika Employees regarding this job post and instead, apply directly through linkedIn only**

Company Overview

Graphika’s mission is to map the world’s social media networks so that online spaces can thrive authentically. Our SaaS platform creates large-scale, in-depth maps of social media landscapes and conversations that provide businesses with critical intelligence to help them discover how communities form online, and how influence and information flows. Founded on the pioneering work of social and network science scholars, Graphika uses deep learning to identify the people, connections, messages, and conversations online that matter for customers from Meta and Google, to T-Systems and ABinBev. Our cutting-edge analytical team provides situational awareness in online communities, allowing businesses to grasp opportunities and mitigate risks online. Our work has informed the U.S. Senate Select Committee on Intelligence on election interference, helped the World Health Organization tackle COVID-19 misinformation, and supported global brands facing crises on social media.

About The Role

The Director of Sales is tasked with leading all sales activities for Graphika’s newest product, ATLAS. Responsibilities include identifying and managing sales opportunities, sourcing and formalizing strategic lead and reseller partnerships and building inside sales capabilities within Graphika. The right candidate will be goal-oriented, highly self-motivated, and eager to create internal processes and structure.

Areas of Responsibility

• Source and formalize strategic lead and reseller partnerships across enterprise and government sectors
• Represent product and company at relevant conferences and association meetings
• Coordinate with marketing and analysis teams to generate sales materials and incorporate prospective customer and partner feedback
• Craft sales messaging, demo structure, and processes, including implementing new tools and resources
• Execute sales activities, including prospecting, qualifying, demoing, and contracting for inbound and outbound leads
• Build internal sales capacity by hiring, training, and managing sales staff
• Track and forecast critical sales metrics on a monthly, quarterly, and annual basis
• Liaise with Customer Success teams to ensure seamless customer onboarding and servicing

Ideal Candidate Profile

This position requires an ambitious self-starter who wants to shape sales processes and team structure for a new product within a quickly growing company. Strong commercial skills and the ability to coordinate with cross-functional stakeholders is essential. A successful individual can execute sales activities individually, teach others to sell more effectively and manage a team. process inbound inquiries and identify qualified leads and opportunities. Relationship development skills are essential, as is the ability to manage a variety of cross-functional responsibilities and time-bound tasks.

Qualifications

• Track record of sourcing, structuring, and managing strategic lead and re-seller partnerships
• At least 4 years experience in sales or business development, preferably at a data-driven tech startup selling to enterprise customers
• At least 2 years experience in a direct b2b sales role managing against a monthly, quarterly, or annual quota
• At least 2 years of managing salespeople or business development representatives in entry-level or mid-level roles
• Comfort in managing inbound leads as well as sourcing and nurturing outbound outreach
• Ability to create and direct the creation of sales materials, scripts, and processes needed to support goal attainment
• Skilled in liaising with product, marketing, and customer success stakeholders to hit new product goals
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic Zoom presence
• Ability to work independently as well as part of a team in a fast-paced environment
• Adept computer skills, including proficiency with Microsoft Office and Google Suite, especially Google Slides
• Experience with selling to enterprise customers as well as government is preferred
• Familiarity with Salesforce CRM, Hubpsot CRM, Docusign, Notion.io, and Slack preferred
• Track record of taking a new product to market and testing initial go-to-marketing strategy highly desired

Education Requirements

• Bachelor’s degree from a 4 year institution or equivalent work experience

Benefits

• Stock options for new joiners and high performers
• Remote and location-agnostic position within the continental U.S., with the option to work from Graphika offices in New York City or Washington, DC, if desired
• Unlimited paid time off with a company-mandated minimum of 10 days vacation time taken per year + 12 Graphika holidays
• 100% healthcare (health, vision, dental) premium coverage for employees; 50% premium coverage for families
• 401(k) matching at 2%
• Flexible working schedule agreed on an individual basis with team managers
• Company-provided mental health support, therapy, and wellbeing training for all employees
• Remote personal office setup stipend + 20% of home internet costs covered

Graphika is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.