SBH Fashion

Head of Ecommerce

SBH Fashion New York, NY
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Emma Stoller

Emma Stoller

Job Summary

We are seeking a strategic leader to design and execute our e-commerce strategy, drive revenue growth, and enhance the Web site customer experience. The ideal candidate will have a deep understanding of e-commerce trends, exceptional leadership skills, and a proven track record of driving successful online retail initiatives. Additionally, the executive will be part of the marketing leadership team and collaborate with cross-functional partners to execute the e-commerce strategy. This person will oversee P&L management, Web site content, UX, front and back-end development, analytics, and E-Commerce platform oversight.

RESPONSIBILITES

  • E-Commerce Strategy
    • Develop and execute a comprehensive e-commerce strategy aligned with the company's overall business objectives.
    • Identify and capitalize on emerging e-commerce trends and technologies to maintain a competitive edge.
  • Revenue Growth
    • Drive revenue growth through innovative online sales strategies, digital marketing initiatives, and strategic partnerships.
    • Set ambitious revenue targets and develop actionable plans to achieve and exceed them.
  • Customer Experience
    • Oversee the enhancement of the online shopping experience, focusing on usability, personalization, and customer engagement.
    • Utilize customer data and analytics to optimize the user journey and increase customer retention.
  • Digital Marketing and Branding
    • Lead digital marketing efforts, including SEO, SEM, social media, and email marketing, to drive traffic and conversions.
    • Work closely with the marketing team to ensure cohesive branding and messaging across all digital channels.
  • Technology and Platform Management
    • Evaluate and select appropriate e-commerce platforms and technologies to support business goals.
    • Collaborate with IT and development teams to implement new features, functionalities, and integrations.
  • Data Analytics and Insights
    • Utilize data analytics tools to gather insights into customer behavior, sales trends, and website performance.
    • Leverage data-driven insights to make informed decisions and optimize the e-commerce ecosystem.
  • Team Leadership
    • Build and lead a high-performing e-commerce team, fostering a culture of innovation, collaboration, and excellence.
    • Provide mentorship, guidance, and professional development opportunities to team members.
  • Partnerships and Vendor Management
    • Forge strategic partnerships with external vendors, agencies, and technology providers to enhance the e-commerce infrastructure.
    • Negotiate contracts, manage vendor relationships, and ensure deliverables are met on time and within budget.
Qualifications

  • Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
  • Minimum of 10+ years of experience in e-commerce, with at least 3 years in a senior leadership role.
  • Proven track record of driving significant multi-million-dollar revenue growth through e-commerce channels.
  • Deep understanding of e-commerce platforms, digital marketing, and customer experience optimization.
  • Strong analytical skills and ability to translate data into actionable strategies.
  • Exceptional leadership and communication skills, with the ability to inspire and motivate cross-functional teams.
  • Strategic thinker with the ability to balance short-term goals with long-term vision.

SUCCESS FACTORS

  • Ability to prioritize, manage deadlines, make decisions and problem solve.
  • Ability to work in a fast-paced environment. Experience in consumer products or fashion is a plus.
  • Ability to work well across multiple departments.
  • Strong technical knowledge of Ecommerce platforms and systems.
  • Strong planning and organizational skills.
  • Excellent interpersonal and communication skills.
  • Good communicator with excellent verbal and written communication skills.
  • Knowledge and experience in online marketing techniques
  • Highly organized and able to set priorities effectively and use the resources available

Salary: $200,000

  • Seniority level

    Director
  • Employment type

    Full-time
  • Job function

    Management
  • Industries

    Retail Apparel and Fashion

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