Game Product Operations Manager (Honkai: Star Rail)

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Cooperate with the R&D team to improve and optimize the product, making use of user research and data analysis to manage global content localization adjustments and optimization strategies.
• Responsible for managing the global beta test, including establishing and improving the frameworks and processes of overseas beta tests, analyzing the results and summarizing the experience of user operation in overseas regions.
• Coordinate with the Global Publishing team to implement relevant product needs.
• Establish clear, transparent, and efficient communications with the R&D team to produce periodical content evaluation reports.
  
  

What We Are Looking For:

• Bachelor’s degree or above, more than 3 years of experience in Game Operations and experience in Game Design is preferred.
• Enthusiastic game and have an understanding and knowledge of mainstream products including core gameplay, numerical system, economic system, community system etc.
• Have in-depth understanding and experience in ACG products and SEA market.
• Sensitivity to data: think, analyze, and summarize logically.
• Excellent time management skills while working with multiple teams to ensure project stays on track to completion.
• Exceptional communication skills.
• Bonus: Proficiency in Mandarin.
  
  

Benefits:

The base pay range for this position is $100,000 to $180,000 USD per year. Actual pay is based on location and may vary depending on relevant knowledge, skills, and experience from the candidate. Total compensation may include salary, company bonuses, sign-on bonuses, relocation package, and other benefits such as:

• 100% employer-paid healthcare premiums for you and your dependents
• Generous paid time off
• 401K / RRSP plan
• Employer-paid life and disability insurance
• Team-building activities throughout the year
• Flexible working hours
  
  

Do We Support Flexible Work?

Yes, as a remote team across North American time zones, we embrace flexible working. You may choose to work remotely, in-offices or hybrid, for a more flexible lifestyle that suits you best. Our offices are located in downtown Montreal and downtown Santa Monica, surrounded by great restaurants, entertainment, and cultural venues.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Disclaimer

The actual work location may vary. Please click Apply to be redirected to our career page for more information on the work location.