Franchise Business Coach

We’re growing and taking our brand to new heights – Wanna jump on board?

With 350+ locations, Urban Air Adventure Parks is an iconic and industry-leading brand that is gearing up for explosive growth. The Franchise Business Coach will play an integral role in the company’s growth by supporting the Urban Air franchise community to drive top line revenues, grow guest satisfaction and maximize bottom line profitability. This will be a remote position with the Franchise Business Coach residing in the same market of the franchisees they support.

In this role, you will own the performance of your region and assist with overall operational support of an assigned geographic region of locations. You accomplish this by first developing a collaborative relationship based on mutual trust with franchisees, leading to a strong working partnership achieving shared goals. In partnership with each franchisee, you will analyze all aspects of the business and will work together to determine and implement a business plan that will grow revenue and maximize profitability.

What You’ll Do

• Support franchise owners within their specified trade market for strategic planning
• Work with franchisees to meet defined goals in revenue and guest satisfaction
• Support and understand The Urban Air Adventure Park systems
• Provide centralized support and serve as a liaison for all The Urban Air Adventure Parks departments
• Facilitate and support peer performance groups
• Advise on common issues and questions regarding our systems, procedures, vendors, etc.
• Conduct in-depth business visits to owner park locations
• Quickly and efficiently resolve new tickets received by franchisees while tracking all communication through the ticketing software
  
  
  

To Be Successful

You want to be the best at what you do and have a strong desire to drive excellence in operations. You do this by having the ability to listen well and communicate clearly and effectively. With the ability to influence others, problem solve, multi-task, you help owners succeed in their markets. By being extremely detail and strong customer service oriented, dedicated to meeting deadlines, with a high sense of urgency you achieve your regional goals. As an ideal candidate, you will be highly motivated and should be able to work independently as well as in a team environment.

• Bachelor’s Degree in business related studies
• 3 to 5 years of consulting or similar multi-unit experience
• You have experience fostering sound relationships while supporting, influencing and motivating others
• You have a commitment to delivering exceptional customer service
• Experience in consulting and/or working with franchisees is preferred
  
  
  

Perks:

• Paid bi-weekly
• Company Paid Holidays
• Flexible Paid Time Off
• Paid Parental Leave
• Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
• Competitive 401(k) Program with employer matching contributions
• Daily dress code of “business casual”
• A positive work environment
• And much, much more
  
  
  

Company Description

Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. Unleashed Brands has more than 1,300 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. For more information, please visit www.unleashedbrands.com. Unleashed Brands is headquartered in the Dallas/Fort Worth Metroplex.

Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

ADA

Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

Unleashed Brands is proud to be an equal-opportunity employer.