Rosemont College is a community of lifelong learners dedicated to academic excellence and fostering joy in the pursuit of knowledge. Rosemont College seeks to develop in all members of the community open and critical minds, the ability to make reasoned moral decisions, and a sense of responsibility to serve others in our global society.
Rooted in Catholicism, Rosemont welcomes all faiths and is guided by the principles of Cornelia Connelly and the Society of the Holy Child Jesus to meet the needs of the time.
Rosemont College values: Trust in and reverence for the dignity of each person; Diversity with a commitment to building an international community; Persistence and courage in promoting justice with compassion; Care for the Earth as our common home.
Summary
Reporting to the Director of Financial Aid, this position may involve interaction and collaboration with student accounts, admissions, students, alumni, faculty, and other college constituents. The Counselor must be professional, have strong communication and problem-solving skills, and provide processing outputs that are timely and accurate. The Counselor will work collaboratively within a unit devoted to superior student service, financial literacy, and the mission of the College.
The Counselor is also responsible for awarding all aspects of federal, state, and institutional financial aid and maintaining current knowledge of all Title IV regulations.
Specific Duties and Responsibilities:
Prepare financial aid offers for certain populations of students, resolve eligibility discrepancies; perform tax verification, process loans.
Counsel students, parents, and administrators regarding financial aid, payment plans, bills, and financing alternatives.
To assume oversight responsibility for specified funding programs such as Graduate Assistantships and Endowed scholarships.
Make presentations to general public about financial aid.
Utilize PowerFAIDS for packaging and access other online federal/state agencies for loan certification and precertification.
Utilize FAA access, COD and the NSLDS to review and update student information.
Review documentation for integrity and determine institutional, state, and federal aid eligibility.
Implement, understand, and interpret federal, state, and institutional guidelines, and procedures to assist students in obtaining financial aid.
Act as liaison to Specific Programs at the University and externally.
Knowledge And Skills
Excellent customer service skills.
Demonstrated problem-solving skills.
Demonstrated time management, organizational, and planning skills.
Use resources effectively and appropriately to avoid and resolve potential issues.
Demonstrated experience delivering accurate and courteous service in a fast-paced and demanding environment.
Must be flexible, a team player and demonstrate initiative.
Ability to manage multiple priorities in a fast-paced and time-sensitive environment and the ability to adapt to changing and competing priorities.
Ability to work within the scope of Title IV and FERPA regulations.
Knowledge of PA State Grant and other special programs
Proficiency with Powerfaids/Jenzabar/salesforce.
Proficiency with Microsoft Office programs, especially Word and Excel.
Ability to educate students and families on their financial and registration records inquiries.
Ability to work independently and efficiently.
Participate in appropriate professional development as necessary.
Strong organizational skills and attention to detail.
Occasional evenings and weekends required.
Other duties as assigned.
PLEASE NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
Bachelor’s degree
1-2 year’s experience in student financial aid at a college level
Must possess excellent written/verbal communication skills as well as excellent organizational and customer service skills
Maintain a pleasant and professional manner, good interpersonal skills, to promote a professional and friendly atmosphere
Possess excellent computer skills
Must be detail oriented
Must be able to maintain a confidential manner due to contact with sensitive information.
Experience working with complex regulations and policies
Must be in good standing in all Federal Title IV programs
Experience with Powerfaids, Jenzabar and salesforce
ENVIRONMENT
Regularly: Exposed to indoor conditions
PHYSICAL STRENGTH
Occasionally: Required to lift up to 25 lbs and carry a distance of 1feet
PHYSICAL MOVEMENT
Regularly: The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Occasionally: Crouching: Bending the body downward and forward by bending leg and spine.
Regularly: Grasping: Required to grasp objects, type, pick up objects, move objects or hold objects
Routinely: Required to remain seated in a normal position for long periods of time
Occasionally: Required to stand for long periods of time
HEARING / SPEAKING / VISION
Regularly: Required to talk and hear
Regularly: Close vision (clear vision at 2inches or less)
Occasionally: Depth perception and the ability to judge distances and spatial relationships
Regularly: Adjustable focus
Occasionally: Ability to distinguish colors
Regularly: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing documents, data and figures; viewing a computer terminal; moderate reading.
Routinely: Able to see and read computer screens
Regularly: Able to read fine print and/or normal size print
OFFICE MACHINERY USAGE
Regularly: Adding Machine
Regularly: Fax Machine
Regularly: Personal Computer
Regularly: Photocopier / Printer
Regularly: Telephone
Occasionally: Shredder
NON-DISCRIMINATION STATEMENT
Rosemont College is proud to be an Equal Employment Opportunity Employer and does not discriminate in its employment practices or in its educational programs or activities based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. It is our intent that all qualified applicants will receive equal consideration for employment.
Seniority level
Entry level
Employment type
Full-time
Job function
Education and Training
Industries
Higher Education
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