Division Training Manager
At Krispy Kreme Doughnut Corporation, we love our people, and they love our culture and the opportunities that come with being a part of Krispy Kreme. Our values are at the core of who we are, what we believe, and what brings us together as one united team. Come explore the endless opportunities in an environment where we support you and your professional success. As we grow together, we win together. Our success has always been driven by the skills and ideas of our talented and diverse team members. We value work/life balance, diversity and inclusion! Everyone at Krispy Kreme is an Original. Now is the time to achieve more and take your career further with Krispy Kreme.
Overview
The Division Training Manager is responsible for coaching, teaching, training and following-up on all managers, trainers, and all hourly training programs for stores. The Division Training Manager is also responsible for training the execution of all operational standards through support and of all trainers.
HERE’S A TASTE OF WHAT YOU’LL BE DOING
Overview
The Division Training Manager is responsible for coaching, teaching, training and following-up on all managers, trainers, and all hourly training programs for stores. The Division Training Manager is also responsible for training the execution of all operational standards through support and of all trainers.
HERE’S A TASTE OF WHAT YOU’LL BE DOING
- Under the direction of Senior Director, US Company Store Operations, ensures that all standards and systems are effectively trained and implemented in all areas of the store operations for an assigned region.
- Coaches, teaches, and trains all managers, trainers, and team members on all training programs.
- Provides continued support for the stores in creating operational consistency.
- Collaborates with the Sr. Directors of Operations and Market Managers to analyze operational and developmental opportunities and works with the Training and Operations leaders to find strategic, regional solutions that support the field leadership teams and hourly team members.
- Supports all MIT functions including scheduling, development, and implementation of the program.
- Establishes a roster of in-store trainers and training programs to be utilized by each store in their region.
- Conducts in-store visit to ensure smooth operations and building standards.
- Ensures all field training-related expenses and invoices are accurate, accounted for, and under established budgets.
- Support all Company NSOs, Acquisitions, and closures.
- Builds all deployment teams for Franchise support for openings.
- Leads in the Certification of Training Shops.
- Minimum of 2 years of college (project management, business, finance) or equivalent business experience and proven performance
- Project team leadership
- Excellent facilitation skills: controls and commands a room, is highly interactive, and drives knowledge retention
- Excellent computer proficiency use/knowledge
- Ability to work independently and as part of a team
- Comfortable working in a fast paced, high energy environment
- Great attention to detail
- Highly organized and skilled in prioritizing multiple projects simultaneously
- Knowledge and practice of company operations and procedures
- Good interpersonal and communication skills
- Strong written, verbal, and presentation skills required
- Knowledge of Microsoft Office products strongly preferred
- *Ability to efficiently work in a hybrid (remote and in-office) environment*
- Comprehensive benefits (medical, vision, and dental insurance)
- Employee discount program
- 401K plan
- PTO and “dream” days
- Company events
- Education Reimbursement
- Hospital Indemnity Insurance
- Adoption Assistance
- Life Insurance
- FSA/HSA Plans
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Human Resources -
Industries
Food and Beverage Services
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