Director of Residence Life & Community Standa

Position Summary

The Director of Residence Life and Community Standards is a live-on campus position that reports to the Dean of Students and is responsible for overall strategic management of residential life and student conduct. Coordinates and participates in on-call rotation, which includes daily, weekends, holiday breaks, and summers. The Director handles a highly diversified mixture of responsibilities in one or several specialized areas, and supports the University's core values by providing individualized attention and access to programs and services to underrepresented students. The Director overseeing housing assignments, contracts, billing, policies, and summer housing, while also coordinating with multiple departments and leading critical student-focused initiatives. Th Director supervises Lateral Professional Staff, Graduate Assistants as well as Senior Resident Assistants and Resident Assistants. The Director holds decision-making authority to address day-to-day departmental needs.

The Director of Residence Life and Community Standards is a highly visible member of the Division of Student Affairs and will work with members of the team in decision making, problem solving, strategic planning, policy development, programming initiatives and assessment. Expected to be communicative and collaborative as well as fostering positive intentional interactions with the division partners including students, parents, faculty, administration, staff, and other stakeholders.

Minimum Education & Experience Requirements

• An earned master’s degree from a regionally accredited college or university in Higher Education, Students Affairs, or a related field required
• 3+ years of progressive experience in Student Affairs or a related field with previous experience in residence life and student conduct
• 2+ years of experience in supervision of student staff
• 2+ years of experience in supervision of professional staff
• Experience with student conduct and Title IX investigation required
• Strong interpersonal and organizational skills with the ability to relate to a diverse group of students, staff, faculty, and administrators. Excellent listening skills and the ability to directly address core and underlying issues with sensitivity and tact
  
  

Primary Responsibilities/Essential Job Functions (but not limited) to the following:

Residential Life

The Director of Residence Life and Community Standards provides the vision, management, and direction for residence life. Provides leadership to develop and implement programs and operations that enhance the student experience for 700+ students living on campus. Provides leadership and has accountability for meeting occupancy goals and linking residence life with student retention. Establishes accurate occupancy, revenue reports and budget analysis. Oversees the management of all room assignment-related tasks. Recruits, trains, and supervises residence life staff including resident assistants and graduate assistants. Works collaboratively with other departments across campus to improve the student experience and occupancy in the residence halls through programming, safety initiatives, facilities maintenance, dining/meal plan services, and recruitment of incoming and returning students. Oversees, edits, and publishes the Residence Life Handbook and Webpages. Responsible for defining, guiding, and assessing the educational component of the residential experience, long range planning for the facilities and their occupancy management, and establishing departmental priorities that align with the University's strategic plan and Division of Student Affairs goals.

Staff Management and Community Development (30%):

• Supervises staff consisting of Lateral Professional Staff, Resident Assistants, Senior Resident Assistants, and Graduate Assistants.
• Recruit, hire, train, manage, and evaluate Graduate Assistants and their respective student staff.
• Organize and deliver professional development programs for staff.
• Provide leadership in creating and implementing recruitment and selection processes for Assistant Resident Directors, Resident Assistants, and Housing Assistants.
• Guide the development and execution of student engagement and leadership programs.
• Support departmental and university-wide programming efforts, setting engagement goals, and leading educational workgroups and committees.
• Direct the development and implementation of student-focused educational curriculum.
• Oversee the planning and execution of key processes, such as Move-In, Move-Out, break period closings, and training sessions.
• Serve as a liaison to other campus offices and partners, collaborating to achieve shared goals.
• Participate in strategic planning and special projects within the department, division, and university.
• Review student satisfaction survey data and formulate strategies to address concerns.
• Serve as the HRE focal point to ensure housing needs/offerings are addressed and incorporated in the Reinhardt academic mission, Athletics Department, International Students, Disability Services, etc.
  
  

Operational Oversight (30%):

• Coordinate room selection processes for fall, spring, and summer semesters.
• Independently develops, implements, and oversees a wide variety of housing administrative policies, e.g., contract administration, housing assignment policies, contract cancellation/refund policy, billing processes.
• Has managerial responsibility for maintaining and reporting all student applications, and resident occupancy statistics.
• Provides data to develop proposed housing rates based upon occupancy and cost projections.
• Manage housing waitlists, cancellations, withdrawals, room changes, and swaps, in collaboration with the Business Office.
• Assist with billing and fee assessments, room condition reports, residential keys, meal plans, and building turnover.
• Maintain accurate housing occupancy records to support data analysis and reporting.
• Oversees the HRE website, communication, and social media.
• Develop, implement, and manage an integrated timeline for room assignment processes, such as contracting processes for new students, re-contracting processes for current students, room reassignments, etc.
• Works with social media and marketing to promote room assignment processes, such as contracting, re-contracting, room reassignments, etc. to prospective and current students.
• Serve as a liaison to facilities to ensure that housing standards are met and maintained.
• Oversee the budget for Housing and Residential Education.
• Coordinate the on-call duty coverage for Housing and Residential Education, including daily, weekends, holidays and breaks.
  
  

Student Conduct

The Director of Residence Life and Community Standards administers the student conduct process, serves as the primary conduct officer, and resolves complaints that violate the Code of Conduct through administrative and university hearing boards in a manner consistent with the mission and goals of the University, and contribute to and enrich the quality of student life. Meet with all conduct officers to review case load, assign cases for adjudication, and ensure that all cases are resolved appropriately and within an appropriate timeframe on a regular basis. In conjunction with the University Title IX Coordinator, provide support ensuring the University's compliance with federal laws and guidelines relative to student conduct (including Title IX, Clery Act, and Campus Save Act: including VAWA - Violence Against Women's Act). Responsible for recruiting members as well as designing and implementing training to all University Conduct Officers and Judicial Council members in compliance with regulations and other mandates. Actively demonstrate sensitivity to the concerns and developmental needs of all Reinhardt University students while helping students understand violations of University policies/procedures. Compile statistical information and provide interpretations based on data from incident and reports on regular basis to the supervisors to keep them informed about current trends and issues related to student behavior on and off-campus.

Student Conduct (30%):

• Serve as a hearing officer, managing a caseload of student conduct cases as directed by the Dean of Students Office.
• Maintain accurate student behavior records, conduct judicial meetings, and administer sanctions as appropriate.
• Ensure timely follow-up on all conduct-related matters.
• Serve as a liaison to the Department of Public safety and the Title IX coordinator on judicial matters.
  
  

Additional Responsibilities(10%):

• Support the University’s mission, vision, and values and contribute to the advancement of the University's Strategic Plan
• Demonstrate a strong commitment to continuous quality improvement
• Collaborate with the Dean of Students to manage budgetary planning issues and manage departmental budget
• Serve on a wide variety of University and Division committees and task forces to address current issues; including the University's Behavioral Intervention Team, which is a multidisciplinary team that identifies students who may be at risk and helps them achieve success
  
  

Knowledge, Skills And Abilities

• Experience with management and organization to oversee multiple tasks associated with building systems, managing multiple simultaneous projects, and distributing effort appropriate to achieve timely progress, meet deadlines, and maintain a high level of productivity
• Experience with the use of computer software programs to write reports, prepare materials, analyze financial data, create spreadsheets, and control facility management/workflow
• Technological knowledge and skills include MS Office, and familiarity with website development, student organization management system, student conduct online system, Facebook, Twitter, etc.
  
  

Work Environment/Physical Requirements Of The Job

This position is located within a general office environment. Must be able to sit at a desk and work consistently at a computer for a minimum of 4-6 hours a day. Must be able to walk between buildings on campus and climb stairs. Position requires local travel between the campus and off-campus sites to perform required duties, attend meetings, and to fulfill other responsibilities. Ability to move from one office to another office on campus. Ability to exert up to twenty (20) pounds of force by occasionally transporting boxes, handouts, files, or other materials. Ability to receive detailed information from others through oral communication. Adequate vision, hearing and manual dexterity to interact with people in person, on the phone and in writing. Job takes place in normal environmental conditions. Position requires the ability to work flexible hours including non-standard work hours (nights and weekends).

Applicants must officially apply through the ADP online application system. Review of applications will begin immediately and continue until position is filled.

Reinhardt University is an Equal Opportunity Employer (EOE/M/V/H/V).

Reinhardt University is an equal opportunity institution. The University respects the essential dignity of all individuals and is committed to providing equal access to and support for education and employment opportunities. Reinhardt does not discriminate in any of its policies, programs, or activities on the basis of race, color, age, culture, national origin, socioeconomic status, veteran’s status, gender, sexual orientation, genetic information, religious belief, physical (dis)ability, political affiliation , or any other basis protected by federal, state or local laws. All persons involved in the operations of the University are prohibited from engaging in such discrimination.Direct inquiriesregarding the equal opportunity and non-discrimination policy to: Director of Human Resources, Reinhardt University, 7300 Reinhardt Circle, Waleska, GA 30183, 770-720-9146.