Director of Operations

Our client, a wholesale distribution company based in San Rafael is looking for an ambitious operations lead to join their growing team. A family business with an outstanding reputation built over 35 years, our client is now looking for an operations leader to work closely with the executive leadership team to drive the growth of their business.

Responsibilities:

• Develop a culture that embraces continuous improvement and is obsessed over the customer.
• Promotes behavior designed to enable employees to achieve personal and professional satisfaction through their daily activities.
• Provide regular performance updates to the business owners.
• Drive revenue and growth through operational excellence and execution.
• Leading and managing our operations team, you will foster a culture of excellence, growth, and collaboration.
• You will run your weekly team meetings and one-on-one check-ins with a focus on developing and empowering your team to deliver exceptional outcomes and ensure client satisfaction and loyalty.
• You’ll provide professional development and supervisory support for both managers and branch personnel, in direct and indirect ways.
• You’ll partner closely with our recruiting team to attract, recruit, hire, and retain top talent.
• Lead the creation of annual personal objectives for all direct reports. Effectively utilize regularly scheduled meetings and performance evaluations to provide meaningful performance feedback.
• You will help assist key corporate functions, including purchasing, accounting, and IT-related initiatives.
• You’ll have responsibility for each branch, managing to and executing above the target KPI’s set.
• Manage the quarterly and annual budgeting process and responsibilities.

Requirements:

• 10 or more years of professional experience and six or more years of experience managing operations in a
• product-based environment.
• Advanced proficiency with productivity and business software systems and job management platforms.
• Attentive to detail with solid strategic problem-solving skills. Accountable, proactive, and thoughtful.
• Able to take part in the emergency response program to answer the call when our customers or team need your services.
• Able to work independently and as part of a team.
• Valid California Driver's license - must have a satisfactory driving record with no DUIs and be insurable under standard insurance rates.