Growth Opportunities: Join a rapidly expanding agency where your career can grow as fast as your ambitions!
Innovative Culture: Work in an environment that encourages creative thinking and values your input!
Community Impact: Be part of a company that gives back to the community and makes a positive impact!
Supportive Environment: Thrive in a culture that supports work-life balance and professional development!
What You Will Be Doing
Oversee daily operations to ensure efficient and effective operational processes across all departments
Develop and implement strategies to continually improve client experiences and satisfaction rates
Inspire, mentor, and manage a team of 16 professionals to achieve high performance and professional growth
Monitor and ensure adherence to company standards and regulatory requirements
Collaborate with other department leaders to develop and execute operational strategies that support company growth and market disruption
Identify areas for operational improvements and lead initiatives to streamline processes
Analyze customer feedback and data to drive service enhancements and innovation
Experience You Will Need
Bachelor's degree in business administration, Management, or a related field; MBA or advanced degree preferred
Minimum of 5 years in a senior management role, preferably as a director or a head of a department
Experience in Insurance / Operations / 5 Star hospitality / or other industries as long as you have experience to operate at a 5-star level
Proven track record of leading and managing diverse teams with a focus on operational excellence, cultural alignment, and accountability
Strong strategic planning and execution skills, with the ability to translate vision into actionable plans
Excellent verbal and written communication skills, with the ability to effectively interact with stakeholders at all levels
Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues
Our client asked me to submit 3 great people within the next few days.We work directly with the hiring manager and can arrange interviews within a few days.
Skills You Will Need
Experience leading and managing diverse teams,Process improvement experience,Experience Developing and implementing Operational Strategy
Seniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Staffing and Recruiting
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