Director of Engagement

Title: Director of Engagement

Salary: Up to $210k

Bonus: Up to 20%

Benefits: Medical, Dental, Vision, 401k, and much more

Location: 100% Remote

Well....this is the role you've been looking for, leading stakeholder engagement for a stellar energy company, and it's 100% remote for candidates in the United States.

Responsibilities:

• Lead the implementation of strategies aimed at strengthening relationships and fostering stakeholder participation.
• Collaborate with Directors and Managers to ensure cohesive teamwork.
• Identify and execute opportunities for membership growth, while tracking engagement levels.
• Serve as the primary link between leadership and staff, offering day-to-day guidance to managers and staff
• Oversee the strategic development and execution of membership engagement and growth plans, collaborating closely across Stakeholder Engagement workstreams. This includes managing, directing, and guiding stakeholder engagement initiatives.
• Provide daily support to managers and staff leading outreach programs such as Monthly Briefings, Industry Engagement Program, Vendor Affiliate Program, GridSecCon, and GridEx.
• Provide daily support to managers and staff involved in customer onboarding and support services, overseeing membership feedback and surveys deployment and analysis.
• Provide daily support to managers and staff handling communications and outreach efforts, including management of the public website, social media, reports, products, and marketing cloud emails.
• Foster strong relationships with leadership across stakeholder groups.
• Drive external messaging efforts, participating in industry meetings and delivering presentations as needed.

Qualifications:

• Minimum of a Bachelor's degree in Communications, or a similar field
• 8+ years of experience in stakeholder engagement, project management, or customer experience.
• Demonstrated leadership skills with a track record of building and developing high-performing teams.
• Experience overseeing managers, teams, workstreams, and major projects.

KEYWORDS: E-ISAC, Stakeholder, Engagement, Outreach, Leadership, Communication, Project Management, Energy, Relationship Development, Team Leadership, Energy Industry, Reporting, Analytics, Customer, Onboarding, Customer Experience, Relations, Internal Relations, External Relations