Desktop Support
Applicant Must Have The Following Relevant Experience
- Performs desktop computer support assignments, with an emphasis on desktop computer problem resolution.
- Installs a variety of desktop computer hardware and software and provides technical and customer support for these products.
- Provides customer support to both on-site and remote users.
- Analyzes users' system problems and provides solutions.
- Works with teams of analysts, programmers, and users in application development environments.
- Tests and may write the technical documentation prepared for software or hardware installation. Primary skill set comprises Microsoft Office Suite and Microsoft, Novell and Unix operating systems.
- Secondary skill set comprises other office automation tools and the ability to identify and correct hardware malfunctions.
- Requires a minimum of 1year of current experience in this job class with excellent interpersonal and communication skills, both written and oral.
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Seniority level
Entry level -
Employment type
Contract -
Job function
Information Technology -
Industries
Information Services, Government Relations Services, and Government Administration
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