Join us on our mission of protecting organizations against the most advanced attackers in the world!
Pentera is the leader for Automated Security Validation, allowing every organization to test with ease the integrity of all cybersecurity layers, unfolding true, current security exposures at any moment, at any scale. As a result, thousands of security professionals and service providers worldwide use our platform to guide remediation and close security gaps before they are exploited.
We are a unicorn with more than 360 employees around the globe, with over 950 customers in production in more than 45 countries!
Pentera has won various industry awards, including the 2020 Gartner Cool Vendor Award. We are backed by Top tier investors such as Insight Partners, K1 Investment Management, The Blackstone Group, and AWZ.
Penterians are one team with a shared mission. Become a Penterian – change the way the world does cyber!
About the Role
We are looking for eager and talented individuals for our growing Customer Solutions team, a part of the R&D department, to perform various tasks.
You will be a part of a fast-growing cybersecurity company, learn and practice high-end cyber skills from the best in the business and support customers globally. You will work with amazing people who work together to improve the cybersecurity field.
Roles and Responsibilities:
Act as a frontline for all the customer needs and questions
In charge of finding the best and finest innovative solutions for any challenges that the customer may encounter along the way to full cyber resilience
Act as the lifeline between our customers and our company and communicate their needs to the product and development teams
Assist in building and improving on knowledge based articles and internal documentation
Provide guidance and additional training to your peers where applicable
Deep-dive into detailed lab reproduction, analysis and investigations to tackle the most complex issues for our customers
Have fun with the best support organization around!
Requirements
At least 5 years of experience as a System / Network administrator or equivalent professional experience
At least 5 years of supporting systems on Windows & Linux platforms
Proficient in troubleshooting, monitoring, and managing TCP/IP networks
At least 5 years of customer facing experience
Team player, self-sufficient, and a friendly attitude
Preferred skills
Experience with Docker
Vast scripting capabilities – python, bash, PowerShell, etc.
Experience with Public Cloud
Experience with MongoDB
Experience with information security/cyber systems and Penetration Testing tools
Understanding of the MITRE ATT&CK framework and Kill Chain – an advantage
CEH, CISSP, OSCP, or equivalent - an advantage
We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates from all backgrounds to join us!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Computer and Network Security
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