Commercial Lending Assistant

Job Overview

The Lending Assistant will assist with loan documentation, processing, closing and monitoring while providing quality service and diplomacy to customer relationships.

Responsibilities include, but are not limited to:

• Assist Lenders in procuring documentation and information essential to loan application processing and ongoing portfolio management.
• Review approval for accuracy, and coordinate revisions, as necessary.
• Assist lenders with providing superior customer service to existing customers by resolving issues and providing accurate and timely information.
• Engage Attorney or Doc Prep to prepare documents for closing.
• Collect due diligence needed to close loans in accordance with approval.
• Act as liaison with attorneys and lenders and coordinate closing dates.
• Obtain all necessary Insurances and ensure sufficient coverage requirements are met prior to closing.
• Responsible for upholding and enforcing all stated Bank policies.
• Process loan payments, draws on lines of credit, payoffs and credit advances.
• Monitor pipeline reports to ensure timely closings.
• Carefully review loan documents for closing to ensure accuracy, close loans when necessary.
• Review Title Commitment and Final Title Policy for accuracy.
• Clear any documentation exceptions.
• Communicate with Lenders any issues that arise prior to closing.
• Order items necessary to complete the file.
• Prepare Commitment Letters when required.
• Disburse loan proceeds at closing.
• Prepare booking packages post-closing.
• Implement new procedures in accordance with policy changes.

Required Skills:

• Excellent Interpersonal skills as well as verbal and written communication skills.
• Confident in ability to enforce policies, procedures and processes when/if challenged.
• Strong PC skills using Microsoft office applications as well as Bank's core system and nCino software.
• Highly proficient in all areas of customer service, organizational skills, data input, time management and handling multiple tasks simultaneously within a high volume, strict deadline work environment.

Required Experience:

• High School Diploma or GED and a minimum of up to 3 years Lending Assistant or Loan Processor experience.
• Knowledge of Commercial Real Estate and C-I loan documentation preferred.