Location: Remote/Virtual (within the continental US) - National Capital Region preferred
Reports to: CEO
Classification: Exempt
Position type: Full-Time Employee
Pay Band: $100,000 - $150,000
Blue Star Families
We're a growing non-profit (Military Service Organization (MSO)) with a history of delivering innovative solutions. We're the team that senior DoD leaders seek out when they want ground truth on issues facing our military families. Our team members are motivated individuals who help each other do remarkable things for military families to bridge the civilian-military divide every day. We deliver first-class solutions that transform the military experience for military family members. We operate in an agile arena where great minds come together to make life better for military members and their families. We focus on data-driven insights while understanding the value of spirited storytelling. We do all this in a highly flexible, virtual environment with unlimited PTO, time off for military moves, paid holidays, 403b match, and benefits! Our diverse and inclusive environment fosters a sense of belonging among our team resulting in innovative and creative decision-making.
Are you ready to make a difference for the families of those who serve our great nation? We are the ideal match for the innovator, the out-of-the-box, strategic thinker who understands the value of social impact. You are self-motivated, curious, and have a passion for doing good. Challenging objectives, pivoting priorities, and the ability to react to an ever-changing environment that allows your true strengths to shine.
General Description
The Chief of Staff (COS) is key to ensuring that the CEO can strategically and effectively lead BSF through a critical high-growth period. The COS will be a “force multiplier" for the CEO, helping her to perform more effectively and efficiently, and ensuring the departments interact effectively with the CEO’s office. The work will include considering highly strategic opportunities as a thought partner to the CEO and involves tactical responsibilities such as drafting letters and ensuring the right people are in meetings.
This is a highly confidential position and is best suited to a person who values trust and loyalty and has the ability to work closely with the CEO as an individual. Due to the nature of the role, preference will be given to internal candidates who demonstrate the skills and vision required for the position.
Key Job Functions
Serve as a trusted advisor and brainstorming partner to the CEO
Coordinate CEO meeting preparation (meeting timing, read-aheads,), execution (agenda-setting, correct attendees), and follow-up (disseminate action items and notes, ensure timely follow-up with external stakeholders)
Manage CEO trips to ensure the highest, best use of time (coordinate outreach for meetings, oversee trip book production, etc)
With input from other appropriate departments Draft or edit reports, speeches, presentations, and other communications on behalf of the CEO in her voice and style of writing, and in alignment with the Blue Star Families mission.
Attend and/or fill in for the CEO in meetings
“Connect the dots,” as needed, to support cross-functional teams working on specific projects
Proactively address pressing business issues that need immediate attention by CEO (i.e., ability to “look around corners”)
Serve as a liaison between the departments and the CEO by
Providing daily updates to:
Expedite items for CEO approval
Obtain answers to questions from the CEO
Ensure the CEO completes high-priority to-do list items
Offer visibility to the CEO and other C-Suite members on developments on key projects
Working with all departments to ensure communications from the CEO are drafted and sent as needed to support organizational objectives (e.g., special event invitations, donor communications, etc.) in collaboration with the scheduling assistant.
Advising on high-profile event invitation lists
Support the CEO in the preparation of Presentations, in collaboration with appropriate departments.
Perform other duties as assigned
Monitor progress on CEO requests, including project updates, meeting scheduling
Required Experience, Skills, Background
Bachelor’s degree
Experience in the MSO / VSO space
Excellent writing skills
Experience with writing content for editorials, white papers, grant proposals, blogs or newsletters
High EQ (emotional intelligence) ability to engage diplomatically and with poise in a high-tempo setting
Ability to think quickly, and adapt to fast-changing situations
Excellent organizational skills and high “executive function” skills
Excellent verbal and presentation communication skills
Ability to work flexibly in line with the organization’s objectives and willingness to undertake other duties as reasonably requested.
Ability to travel overnight on an as-needed basis
Ability to work nights, weekends, and holidays as necessary to carry out key job functions
Desired Experience, Skills & Background
Experience working with both remote and in-person teams
Public speaking
Public policy experience
Experience with Google Drive applications including Documents, Sheets, and Slides
Understanding of Customer Relationship Management (CRM) systems; practical experience with Salesforce preferred
Experience with Hive (project management tool)
Cultural competence in the military veteran space
Experience writing and pitching fundraising proposals
More About Blue Star Families
Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.
Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.
Blue Star Families is a registered 501(c)(3) nonprofit organization.
EEO Policy
Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Why Blue Star Families?
Virtual/remote nonprofit organization that moves with you (position specific)
Career growth opportunities
Excellent benefits (403(b) with matching, Flexible Spending, Life Insurance, Short-Term Disability, Communications Allowance, and more)
Permanent Change of Station (PCS) Leave for Active Duty Military Spouses
On-the-job professional development training
Front-line opportunity to positively impact the military experience
Competitive salaries
Workplace flexibility
Seniority level
Executive
Employment type
Full-time
Job function
Administrative
Industries
Non-profit Organizations
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