Care Coordination Program Manager
With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.
Primary Function/General Purpose Of Position
This position provides operational leadership to manage Population Health Clinical Services programs. The program manager will offer support to Clinical Services leaders to enhance and optimize operations, implement new initiatives and manage performance data for care coordination, advance care planning, and post-acute care services teams.
Essential Job Functions
Licensing/Certification
Project Management Professional (PMP) (preferred)
Education
Bachelors Degree (required)
Masters in health science field (preferred)
Work Experience
1 year of experience managing projects or supporting initiative implementation (required)
2 Years Of Recent Experience In Healthcare Setting (preferred)
1 year of population health or care coordination experience (preferred)
Working Conditions
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
General office environment.
May be exposed to high noise levels and bright lights.
May have periods of constant interruptions.
Prolonged periods of working alone.
Additional Physical Requirements/Hazards
Physical Requirements
Repetitive arm/hand movements
Finger Dexterity
Hazards
Not applicable to this position
Skills
Care Coordination
Care Planning
Care Management
Standardization
Program Management
Project Management
Program Implementation
Collaboration
Onboarding
Stakeholder Engagement
Project Charter
Analyzing data or information
Attention to detail
Teamwork
Leading through influence
Relationship building
Autonomy
Critical thinking
Organization
Microsoft Office
Epic
Tableau
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
Primary Function/General Purpose Of Position
This position provides operational leadership to manage Population Health Clinical Services programs. The program manager will offer support to Clinical Services leaders to enhance and optimize operations, implement new initiatives and manage performance data for care coordination, advance care planning, and post-acute care services teams.
Essential Job Functions
- In collaboration with Clinical Services leaders, work with local market leaders and care coordination staff to implement new programs or services
- In collaboration with leaders, create and record standardized processes and policies and update annually or as needed
- Supports Clinical Services leaders with onboarding of new staff
- Works with leaders and analytics to process and share performance data and support the development of tools for the alignment of measures and timely reporting
- Under the direction of clinical services leadership, support the development of strategic initiatives to improve results of value-based contracts.
- Actively participate in Board, its committees and management committees and workgroups as requested
- Perform necessary analysis, investigation and evaluation to recommend and support project activities and tasks as defined by project work plans and schedules to support system-wide best practices
- Develop project charters and workplans and engage stakeholders for new partnerships, collaborative activities and other implementations to support KPIs and ministry objectives
Licensing/Certification
Project Management Professional (PMP) (preferred)
Education
Bachelors Degree (required)
Masters in health science field (preferred)
Work Experience
1 year of experience managing projects or supporting initiative implementation (required)
2 Years Of Recent Experience In Healthcare Setting (preferred)
1 year of population health or care coordination experience (preferred)
Working Conditions
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
General office environment.
May be exposed to high noise levels and bright lights.
May have periods of constant interruptions.
Prolonged periods of working alone.
Additional Physical Requirements/Hazards
Physical Requirements
Repetitive arm/hand movements
Finger Dexterity
Hazards
Not applicable to this position
Skills
Care Coordination
Care Planning
Care Management
Standardization
Program Management
Project Management
Program Implementation
Collaboration
Onboarding
Stakeholder Engagement
Project Charter
Analyzing data or information
Attention to detail
Teamwork
Leading through influence
Relationship building
Autonomy
Critical thinking
Organization
Microsoft Office
Epic
Tableau
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
- Benefits offerings vary according to employment status
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Project Management and Information Technology -
Industries
Hospitals and Health Care
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