Call Center Representative
Job Description
The Call Center Representative must have direct, relatable Call Center experience. The CCR will work in a high-volume, Call Center setting and is responsible for handling inbound calls with customers, always taking a friendly, courteous, professional and ethical approach. The Call Center Representative will ensure a pleasant and meaningful experience for all customer interactions.
Duties and Responsibilities:
Company Description
In an era of constant workforce changes, Mb Staffing Services offers something you can count on: The perfect fit! We continue this with a seamless transition. We listen intently. We think strategically. And we act methodically. We respond with speed and an eye to the future! We are a precision placement, results-oriented firm serving a full spectrum of industries and staffing needs.
In an era of constant workforce changes, Mb Staffing Services offers something you can count on: The perfect fit! We continue this with a seamless transition. We listen intently. We think strategically. And we act methodically. We respond with speed and an eye to the future! We are a precision placement, results-oriented firm serving a full spectrum of industries and staffing needs.
The Call Center Representative must have direct, relatable Call Center experience. The CCR will work in a high-volume, Call Center setting and is responsible for handling inbound calls with customers, always taking a friendly, courteous, professional and ethical approach. The Call Center Representative will ensure a pleasant and meaningful experience for all customer interactions.
Duties and Responsibilities:
- Ability to effectively communicate and answer customer inquiries.
- Handle a high-volume of inbound calls in a fast-paced call center environment.
- Provide exceptional service and resolutions in a time-efficient manner.
- Excellent problem-solving skills.
- Active listening and strong communication skills.
- Ability to adapt and work well in a busy call center environment.
- Resolve customer challenges and provide accurate and definitive information.
- A high school diploma or equivalent.
- Direct Call Center experience, 1+ years.
- Technologically savvy, excellent use of systems.
Company Description
In an era of constant workforce changes, Mb Staffing Services offers something you can count on: The perfect fit! We continue this with a seamless transition. We listen intently. We think strategically. And we act methodically. We respond with speed and an eye to the future! We are a precision placement, results-oriented firm serving a full spectrum of industries and staffing needs.
In an era of constant workforce changes, Mb Staffing Services offers something you can count on: The perfect fit! We continue this with a seamless transition. We listen intently. We think strategically. And we act methodically. We respond with speed and an eye to the future! We are a precision placement, results-oriented firm serving a full spectrum of industries and staffing needs.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Human Resources
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