Business Analyst

Job Description

iTalent Digital is seeking a Business Analyst to join our dynamic team of technology consultants.

This role is 100% remote!

The individual selected will be instrumental in helping us continue to deliver excellence to our base of marquee Fortune 500 accounts. You will be joining a family of other SMEs who have also specialized within this sector.

You will also interact closely with our iTalent Practice Directors, who will partner with you and provide ongoing coaching and mentoring.

As a Business Systems Analyst on the Technology Operations Engineering team, you'll interact with all organizational levels, focusing on. You'll support the execution of the strategy, roadmap, and delivery of top-tier Tech Ops Engineering solutions. Your role is crucial in providing next-gen Applications and Systems solutions across multiple domains. You'll drive legacy system evolution by assessing tools, refining processes, and pinpointing product improvement opportunities to meet enterprise user needs. In addition to designing, delivering, and maintaining superior business systems solutions, you'll participate in multiple projects throughout the development cycle, apply project management methodologies, develop business area expertise, and contribute to multiple technology projects and initiatives.

Required qualifications and skills

· Actively participating in the development of the product strategy and vision supported by internal and external analysis for your domains.

· Developing strong partnerships with multiple business teams and leaders, gaining understanding of key goals and impacts.

· Creating crisp business requirements and user stories that can be used to enhance our products and features.

· Serving as a liaison between the business community and the IT organization to analyze, understand, and document current-state and/or similar business process models and business requirements.

· Evaluating and articulating technical requirements and identifying impact, risk and benefit of alternative solutions.

· Developing BRD/BPDs/functional specifications for new systems, systems changes and/or system enhancements.

· Configuring system settings and options; Planning and facilitating user demos/testing and creating specifications for systems to meet business requirements.

· Taking a leadership role in project management activities, including estimating, developing, and monitoring project plans for medium-sized projects, often spanning multiple application areas.

· Managing, tracking, and facilitating multiple projects simultaneously from initiation to completion.

· Capture, Publish, and Follow-up on meeting notes, action items, and other inter team communications

· Providing 3rd level post-implementation support to business users with a strong client service.

· Demonstrating the ability to self-manage multiple projects within tight timeframes and dynamic priorities.

· High aptitude for interpreting technical documentation and authoring or updating documents including help desk run books.

· Facilitating and providing documentation to support Training.

Preferred qualifications and skills

· 5+ years of related experience as a Business Systems Analyst, having contributed to multiple systems, infrastructure, and / or software projects throughout the entire development cycle.

· Domain expertise in Systems Engineering & Collaboration Platforms

o Collaboration Tools: Microsoft Teams, Office, SharePoint, LucidCharts.

o Data Management and Analysis: PowerBI, Box, SmartSheets.

o Cloud and Security: Azure AD, Active Directory, Group Policy, IdentityNow, Okta, Secret Server, InTune.

o OS and Application Management: Microsoft Configuration Manager, Workspace One, Avalanche, JAMF, Druva, BIT9, OS Management, Application Management (Windows/macOS/iOS/Android).

o Automation and Scripting: RPA UIPath, PowerShell, Python.

· Strong attention to detail; superior follow-up skills and be result oriented

· Strong analytical skill to devise solutions to complex problems.

· Excellent written and verbal communication and presentation skills; comfortable presenting to and influencing executive-level management.

· Effective at building consensus across the organization.

· Proven track record in meeting deadlines and delivering successfully.

· Be a life-long learner with a high just in time learning capability.

· Ability to work independently and prioritize to achieve objectives.

· Ability to work independently with “make it happen” attitude; able to successfully operate in areas of uncertainty and ambiguity.

· Agile and flexible regarding changing priorities and business needs and working with diverse teams and people.

· Demonstrated leadership of direct and/or indirect teams

Education

Bachelors Degree

Company description

About iTalent Digital:​

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We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

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The iTalent Digital Experience:​

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Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries.

iTalent Digital offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, PTO, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow!​

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Visit https://www.italentdigital.com/careers to learn more about what working at iTalent can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

iTalent is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at [email protected] and let us know the nature of your request and your contact information.