Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.
About the location:
A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.
About The Role
The Assistant Director of People & Culture works closely alongside the Director of People & Culture and oversees the day-to-day running of the People & Culture function. This role should have Human Resource generalist knowledge and be versed in the areas of benefits, recruitment and retention strategies, wage and salary administration, labor and employee relations, learning and development, and local diversity initiatives.
What You Will Do
Plan, lead, direct, develop, and coordinate the activities and initiatives of the People and Culture area, ensuring legal compliance, labor, and the implementation of the talent strategy.
Promote positive relationships with employees through a fun environment that fosters open communication, trust, and mutual respect.
Proactively supports the leadership team with employee relations issues.
Strategize and plan in conjunction with the Director of People & Culture the budgeting initiatives and needs for the division.
Assess individual and hotel development needs in conjunction with the Learning and Development Manager.
Evaluate the success of development plans and help employees make the most of learning opportunities.
Plan and organize events and activities for employees such as the employee holiday party, children’s party, general staff meetings, employee picnic etc.
Involvement in identifying and assessing the needs of the People & Culture team and invests in their career development through effective coaching, training, by instilling company values.
Monitor and ensure compliance with the staffing procedures and necessary local, state and federal audits. Ability to work closely with the Finance team.
Must possess a high level of professionalism and integrity while maintaining the confidentiality of the office.
Ability to assume the responsibilities of the Director of People & Culture in their absence.
What You Bring
The ideal candidate holds a minimum of 3-5 years of experience as a Human Resources Manager or above, preferably with Four Seasons or another luxury hospitality brand.
Understanding of New York labor law and union experience.
Verbal and written command of the English language and preferably bi-lingual in Spanish
Excellent emotional intelligence and interpersonal skills.
Bachelor's Degree in Human Resources or Hospitality Business Management a plus.
What We Offer
Salary range between $110,000 - $120,000
Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Seniority level
Not Applicable
Employment type
Full-time
Job function
Business Development and Sales
Industries
Travel Arrangements and Hospitality
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