Administrative Assistant-Digital and Customer Organization

Administrative Assistant-Digital and Customer Organization

New York, NY, United States

Full time Schedule

$53,520

-

$89,160

Annually*

* based on job, location, and schedule

About:

Macy's is the largest NYC-based digitally-led, omni-channel retailer and has driven more than ten consecutive years of double-digit growth. We’re building a new type of customer-centric shopping experience - at the intersection of content, commerce, and technology - to help customers find and buy products they love. This is a unique opportunity to join an established company that is investing in development and growing digital business at scale.

Are you passionate about helping people grow and develop? Do you love getting people the resources they need to be successful? You’ll work with a team of collaborative professionals responding to the dynamic needs of our business functions.

Job Overview:

The role of Administrative Assistant will support SVP, VP and Sr. Director level leaders within the Digital & Customer organization. This assistant will provide comprehensive support with a high level of professionalism and confidentiality. This position requires the ability to prioritize, anticipate needs, think critically and be solution – oriented in a dynamic, fast paced environment. This position involves successful completion of a broad variety of administrative tasks that include, but not limited to managing very busy calendars/schedules, assisting with special projects, collecting and preparing information for meetings with internal partners and external parties, maintaining contact lists, making travel arrangements and completing expense reports.

Essential Functions:

• Provide efficient and practical daily calendar management for the Leaders. Prioritize multiple inquiries and requests while troubleshooting and diminishing scheduling conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
• Keep the Leaders well informed of upcoming commitments and responsibilities and required follow ups; anticipate needs in advance of meetings, presentations, conferences, etc.
• Works cross functionally to organize calendar, complex activities, travel, conferences, and other activities.
• Provide gatekeeping role between the Leaders and other partners.
• Demonstrate confidentiality, credibility, and trust.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Leaders. Determines appropriate course of action, referral, or response.
• Composes general correspondence, memos, spreadsheets, charts, graphs, etc.
• Prepares and submits travel reimbursement forms and submits invoices for payment.
• Handles confidential, routine, and non-routine information and explains policies when necessary.
• Exercises independent judgment to plan, prioritize and organize diversified workload, recommending changes in office practices and procedures.
• Consistently demonstrates regular, dependable attendance & punctuality.

Qualifications and Competencies:

• High School diploma or equivalent required.
• 5 years’ experience required
• Familiarity with a variety of computer software applications including word processing, spreadsheets, database and presentation/visual software (e.g. MS Word, Excel, Outlook, PowerPoint).
• Ability to manage time well, organize and prioritize workload. Flexible, adapting to change quickly and easily.

​​​

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. To view additional benefits information for this role, please visit https://bit.ly/3Sy3fOs