Accounts Receivable Manager

Founded in 1968, Kustom has spent decades earning a stellar reputation as a nationally acclaimed, industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial, industrial, and residential clients. Our legacy is built on innovative thinking, meticulous attention to detail, and a commitment to exceptional service, ensuring that life and business continue smoothly for our clients nationwide.

At Kustom, we unite experts who are driving the industry forward, delivering positive, life-changing outcomes for both commercial and residential customers. We do more than rebuild—we build trust.

Are you ready to make a significant impact and join one of the largest privately held restoration companies in North America? Become part of our team and contribute to our ongoing success story!

We are actively looking for Accounts Receivable Manager to join our high performing team in our Corporate Office in Longwood. You'll lead a critical function within our dynamic finance department, ensuring the seamless management of accounts receivable operations. You'll play a pivotal role in safeguarding our organization's financial health by spearheading the timely collection of outstanding debts owed to Kustom.

What You Will Do

• Monitoring Accounts Receivable Aging: Regularly review accounts receivable aging reports to track the status of outstanding invoices and identify overdue accounts.
• Collections Management: Develop and implement effective collection strategies to minimize overdue accounts and improve cash flow. This involves contacting customers regarding overdue payments, negotiating payment arrangements, and resolving billing disputes.
• Cash Application: Ensure accurate and timely posting of customer payments to their respective accounts in the accounting system. Reconcile payments received with outstanding invoices to maintain accurate records.
• Customer Communication: Maintain regular communication with customers regarding their account status, payment terms, and any issues or disputes. Provide excellent customer service and address inquiries or concerns in a timely manner.
• Reporting and Analysis: Prepare and analyze accounts receivable reports, including aging summaries, collection metrics, and cash forecasting. Provide insights and recommendations to management based on analysis of receivables data.
• Process Improvement: Identify opportunities to streamline accounts receivable processes, improve efficiency, and reduce delinquency rates. Implement best practices and automation tools to enhance the effectiveness of the accounts receivable function.
• Compliance and Risk Management: Ensure compliance with relevant accounting standards, company policies, and regulatory requirements related to accounts receivable. Mitigate risks associated with bad debt by implementing effective credit control measures and monitoring debtor exposure.
• Cross-Functional Collaboration: Collaborate with other departments, such as sales, customer service, and finance, to address customer issues, resolve disputes, and improve overall business processes related to accounts receivable.
• Customer Relationship Management: Build and maintain strong relationships with key customers, understanding their unique needs and preferences to facilitate timely payments and foster long-term partnerships.
  
  

What You Will Bring

• Financial Acumen: Understanding of accounting principles and practices, vital for managing financial transactions, analyzing data, and making informed decisions.
• Communication: Clear and effective communication skills, essential for interacting with customers, resolving issues, and collaborating with colleagues.
• Problem-Solving: Capacity to identify, analyze, and resolve issues or challenges that arise in the receivables process or team dynamics.
• Analytical Skills: Capability to interpret and analyze financial data, identify trends, and derive insights to inform decision-making.
• Attention to Detail: Diligence in ensuring accuracy and precision in financial transactions, invoices, and records to avoid errors and discrepancies.
• Customer Service: Dedication to providing exceptional service to customers, addressing their inquiries, concerns, and needs promptly and courteously.
• Negotiation: Skill in negotiating payment terms, resolving billing disputes, and securing commitments from customers to facilitate timely payments.
• Time Management: Ability to prioritize tasks, meet deadlines, and manage time effectively amidst multiple responsibilities and competing demands.
• Adaptability: Flexibility to adapt to changes in processes, technologies, or regulations and willingness to implement new strategies and approaches.
• Technical Proficiency: Familiarity with accounting software, Microsoft Excel, and other relevant tools to manage financial data, generate reports, and conduct analysis effectively.
  
  

Your Experience

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Proven experience 5 years in accounts receivable management or a similar role.
• Construction and lien regulations experience preferred.
• Strong understanding of accounting principles and practices related to accounts receivable.
• Proficiency in accounting software and Microsoft Excel.
• Experience with credit risk assessment and collections strategies is preferred.
• Certification in credit management or accounts receivable (e.g., CMA, CCE) is a plus.
  
  

Physical Requirements & Working Conditions

• Ability to perform all office activities typically expected in an office setting, including:
• Remaining seated for extended periods.
• Engaging in computer work.
• Participating in filing tasks.
• Lifting and carrying office supplies (up to 25 pounds).
• Regularly required to talk and hear while performing job duties.
• Fine hand manipulation skills (such as keyboarding).
• Exposure to general office conditions during work.
• The noise level in the work environment is usually moderate.
  

What We Offer

• Competitive Salary
• Medical, Dental, Vision and Flexible Spending Account.
• 401(k) with Company Match (eligibility required)
• Short-term & Long-term Disability
• Critical Illness/Accident/Hospital Indemnity Plans
• Employee Assistance Program
• Paid Time Off
• Upward Mobility and Development Opportunities
  
  

Compensation is based on geographic location, demonstrated job related skills, knowledge, experience, education, certifications, etc.

Kustom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.