Sunny S.

Data is collected relating to the availability of a computing resource such as data identifying a start event that indicates that the computing resource became available for use and data identifying a stop event that indicates that the computing resource became unavailable for use. The data relating to the availability of the computing resource is processed to determine the outage time for the computing resource during a period of time, such as a 24-hour period. The outage time is then utilized… Show more

Data is collected relating to the availability of a computing resource such as data identifying a start event that indicates that the computing resource became available for use and data identifying a stop event that indicates that the computing resource became unavailable for use. The data relating to the availability of the computing resource is processed to determine the outage time for the computing resource during a period of time, such as a 24-hour period. The outage time is then utilized to calculate the level of availability for the computing resource during the period of time. Show less

A set of possible device IP addresses is determined. The list of IP devices is pinged and split into responsive and unresponsive devices. The responsive devices are scanned to determine which provide administrative access rights. Of those devices that provide administrative access, the devices are further separated into managed and unmanaged devices. The unmanaged devices are scanned for specific software and services, including if those software and services are the most current or up-to-date… Show more

A set of possible device IP addresses is determined. The list of IP devices is pinged and split into responsive and unresponsive devices. The responsive devices are scanned to determine which provide administrative access rights. Of those devices that provide administrative access, the devices are further separated into managed and unmanaged devices. The unmanaged devices are scanned for specific software and services, including if those software and services are the most current or up-to-date versions. An administrator may then be presented with a network report based on the scan at the level of detail desired by the user.
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In one aspect, a method of instructing users in the implementation of a patch management process is provided. The patch management process relates to the installation of a software patch in a computer system. The method comprises an act of providing instructions that describe the patch management process in a hierarchical manner so that the patch management process is described as comprising a plurality of top-level activities, with each of the plurality of top-level activities being described… Show more

In one aspect, a method of instructing users in the implementation of a patch management process is provided. The patch management process relates to the installation of a software patch in a computer system. The method comprises an act of providing instructions that describe the patch management process in a hierarchical manner so that the patch management process is described as comprising a plurality of top-level activities, with each of the plurality of top-level activities being described as comprising at least one sub-action, the instructions describing trigger events that result in transitions between the top-level activities. In another aspect, a method includes following the instructions that describe the patch management process. In another aspect, an assess activity is performed distinct from the installation of any particular patch to assess the computer system to determine the preparedness of the computer system to process future anticipated but unspecified patches Show less