Eric Knott

Eric Knott

Tampa, Florida, United States
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About

Eric Knott is a restaurant executive with a proven track record built upon operational…

Activity

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Experience

  • PDQ Restaurants Graphic

    PDQ Restaurants

    Tampa, Florida, United States

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    Miami-Fort Lauderdale Area

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    Carolinas

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    Tampa, Florida

  • -

    Wesley Chapel, Florida

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    Smithfield, North Carolina

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    Raleigh, North Carolina

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    Eastern NC

Education

  • Harvard Business School Online Graphic

    Harvard Business School Online

    - Present

    This certificate program prepares you for the fundamental work of leadership: how individuals can unleash the potential in themselves and others and cultivate high-performing teams.

  • - Present

    Texas Executive Education

  • - Present

    Texas Executive Education

Publications

  • Revolutionizing the Guest Experience

    Ovation

    Learn how to enhance the guest experience by using feedback with the COO of PDQ.

    See publication

  • Get involved. Engage locally. Be the Mayor

    Evocalize

    Do you want to establish a strong presence for your restaurant within the local community, resulting in a surge of loyal customers? If so, we have the solution you’ve been looking for. Get ready to discover the key to building widespread brand recognition and customer loyalty in your area.

    See publication

  • Driving Profits at the Drive-Thru

    Revel Systems

    In the Driving Profits at the Drive-Thru session at the 2023 Fast Casual Executive Summit, PDQ COO Eric Knott shares three key areas of focus the brand prioritized to make major operational improvements.

    See publication

  • How A Growing Chicken Concept is Driving Results Through a World-Class Customer Experience | Fast Casual

    Pizza Marketplace

    From the top down, fast casual concept PDQ (which stands for People Dedicated to Quality) knows a thing or two about creating a positive customer experience.

    PDQ offers chef-driven recipes and mindful ingredients typically found in a fine casual restaurant with the value, speed and convenience of the fast food and fast casual segment. In 2022, it was named one of QSR Magazine's Best Brands to Work For, and is the five-time reigning champion of Best Chicken Sandwich in Tampa…

    From the top down, fast casual concept PDQ (which stands for People Dedicated to Quality) knows a thing or two about creating a positive customer experience.

    PDQ offers chef-driven recipes and mindful ingredients typically found in a fine casual restaurant with the value, speed and convenience of the fast food and fast casual segment. In 2022, it was named one of QSR Magazine's Best Brands to Work For, and is the five-time reigning champion of Best Chicken Sandwich in Tampa Bay.

    In recent years, the PDQ team has also placed an emphasis on speed of service across the many ordering channels fast casual diners appreciate today, including drive thru, dine in, to-go, and direct to consumer through their native app. Watch this webinar to find out how PDQ incorporates a healthy mix of automation, training, and of course, technology adoption, in their service strategy.

    Networld Media Group joins Revel Chief Strategy Officer Chris Lybeer and PDQ Chief Operating Officer Eric Knott as they explore using technology as an accelerator to prioritize the needs of today's fast casual consumer.

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