Loyalty programs — consumers want them, so retailers need to have them. In our upcoming webinar, we'll discuss: 📣 Thousands of survey responses that explain today’s buyer preferences 🔢 What millions of transactions nationwide say about how customers are actually behaving 💡 Concrete approaches to making your program successful Save your seat for June 18: https://hubs.li/Q02ztrvH0
About us
Upside is a technology company that increases the financial power of people and businesses in the real world. Since 2016, we’ve helped millions of people get more purchasing power on the things they need, and tens of thousands of brick and mortar businesses earn measurable profit – all while contributing to important sustainability initiatives.
- Website
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http://www.upside.com
External link for Upside
- Industry
- Retail
- Company size
- 201-500 employees
- Headquarters
- Washington, District of Columbia
- Type
- Privately Held
- Specialties
- Personalization, Data Analytics, Mobile Apps, Digital Marketing, Retail Tech, and Fintech
Locations
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Primary
Get directions
1701 Rhode Island Ave NW
Washington, District of Columbia 20036, US
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11921 N Mopac Expy
Austin, Texas 78759, US
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Get directions
330 N Wabash Ave
Chicago, Illinois 60611, US
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Get directions
7 W 18th St
New York, NY 10011, US
Employees at Upside
Updates
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📈The May 2024 Consumer Price Index📉 brings good news: core inflation is at its lowest level since April 2021. While it hasn’t quite reached the 2% target, it’s headed in the right direction. Two noteworthy highlights: ▪️ All-item inflation last month was *zero* ▪️ This was in large part due to decreasing energy costs — especially lower gas prices Let’s look at the numbers 👇 Month-over-month changes: 🛍️ Core inflation (excluding food & energy): 0.2% 💸 Total inflation: 0.0% ❗ ⛽ Gas (all types): –3.6% 🛒 Food at home: 0.0% 🥞 Food away from home: 0.4% Year-over-year changes: 🛍️ Core inflation (excluding food & energy): 3.4% 💸 Total inflation: 3.3% ⛽ Gas (all types): 2.2% 🛒 Food at home: 1.0% 🥞 Food away from home: 4.0 Read the summary from the U.S. Bureau of Labor Statistics here: https://bit.ly/3O5zHpr
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Great insights from Upside's Kevin Hart on Fox Business Network 🍤 🦐
Retailer's stores and existing workforce can serve more customers. Upside can deliver them to your doorstep.
Red Lobster misread the irony in the old saying, "we lose money on every sale, but make it up in volume." I shared my thoughts about the situation with Red Lobster with Daniella Alessandra Genovese earlier this week and thought I’d share it here too (link below). What’s not in the article: The Red Lobster outcome is just another proof point that the old revenue playbook in much of brick and mortar is dead. Retailers have been innovating for years on their e-commerce/digital strategy, yet it feels like their efforts to attract consumers to their physical stores are stale and one size fits all. Spare capacity IS an opportunity, but it creates risk as well...the difficult question is how to sell it without cannibalizing margin? The conversation is ripe for misinterpretation by consumers if retailers are not careful. Wendy’s got dinged for this kind of discussion in their Q3 2024 earnings call because it lacked the specifics on how to achieve a demonstrable benefit for the consumer. They wont be the last to face the media backlash if the perception of their plan is not managed more precisely. Retailers need to embrace innovative pricing strategies that bring consumers to their under utilized stores but these strategies MUST ensure they do not cannibalize margin if the purchase isn't incremental.
Experts say Red Lobster's shrimp excuse is 'smoke screen' for real problems
foxbusiness.com
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Join us June 18 🗓️ for a webinar with exclusive data insights about customer loyalty and practical discussions about why they matter for your business. Save your spot: https://hubs.li/Q02ztrvH0
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Going to OLC? We would love to meet up. You'll see us on the main stage and in a tech innovation forum — but don't hesitate to reach out if you want to chat more. Informa Connect Foodservice #fuel #conveniencestores
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Industry headlines read c-store revenue is up. But new data shows that c-store trips are down, and so is basket size. What can convenience retailers do to keep their business growing? David Poulnot, VP of Fuel & Convenience, talks about the power of digital personalization with CSP Daily News: https://bit.ly/4583eYj
Podcast: Upside Reports Decrease in C-Store Revenue Due to Inflation
cspdailynews.com
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“Upside is zero risk, high reward,” said Matt Edwards. “Not only that, but the people we have worked with [at Upside]... the availability of these people and the depth of knowledge…it just feels genuine. There’s a genuine relationship there. There’s no reason not to do it.” Read the Q&A with Matt & colleague Justin Druet from Cascade Dining: https://bit.ly/4c2cEqM
Q&A: Cascade Dining | Upside
upside.com
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Another great evening at the ballpark, this time in LA for a Los Angeles Dodgers game. Thank you to everyone who joined us! Jorge Cervantes, MBA, Raziel Christie Valiente -Chung, Wendy C. Davidson, MBA, Jake Cheung, Miguel Gonzalez III, Yvonne Del Real, George Wilkins, Stephanie Fry, Thamara De La Cruz - MBA
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Upside CEO Alex Kinnier spoke with Jeffrey Davis on Radio Entrepreneurs about how digital marketplaces like Upside take the efficiency of online commerce into brick-and-mortar retail ⬇ https://bit.ly/3KmeG98
"Maximizing Brick and Mortar Commerce" with Alex Kinnier of Upside
https://www.youtube.com/