We’re on a mission to deliver the best shopping experience to our users! It all boils down to understanding and meeting shopping needs even as they evolve and change with the times. #ecommerceforeveryone
Our recent study, in partnership with Kantar, revealed insights into #GenZ shopping trends: Nearly 70% of #GenZs in the region view e-commerce platforms as a crucial entry point for their shopping journey, using these platforms to research their purchases.📱🛒 According to our findings, #GenZ shoppers tend to choose fast shipping and easy returns. In response, Shopee has offered Next Day Delivery, Guaranteed On-Time Delivery, and expanded our Change of Mind policy to almost all our products. In addition, to meet the demand for flexible payment choices, we are broadening the Buy-Now-Pay-Later service to all users. At Shopee, we are creating an ecosystem where shopping is safe, easy, and fun. Join us as we continue to innovate and tailor our services to meet the needs of our diverse customer base! #Shopee #CustomerSatisfaction Find out more about the Kantar survey here: https://lnkd.in/gn5iUGHY