Rootly

"Legacy players in the space have only focused on step one of the entire incident management process — which is simply getting paged. Too many companies were paying a lot of money for this rudimentary ability. So now you get this feature with Rootly On-Call, but it's combined with our holistic platform that is collecting data throughout the entire lifecycle, through incident resolution." - JJ Tang for International Business Times Thank you to IBT Media for this piece highlighting Rootly is ushering in a modern era of incident management tooling 🚀 https://lnkd.in/dusDy3Vy

Thank you Tech Times for featuring us alongside leading DevOps companies like Kentik and GitLab as one of their AI-driven companies to watch! "The ethos behind Rootly's approach to AI is to keep the human at the center. Humans need to be free to do the creative work of solving complex problems about their unique systems, while leaving the AI to deal with the toil of writing up summaries and managing schedules. And because Rootly has more data and context than a legacy paging system, it can automatically build context-aware dashboards that prove extremely useful for individuals and teams triaging an incident." https://lnkd.in/dv4ybPxU

Collecting key incident data with Rootly just got even easier thanks to Dynamic Forms 🪄 Your forms can now automatically update based on certain conditions, like the incident type. This allows you to keep your forms short and quick while still tailoring them to collect the specific information you need in different incident scenarios. The best part? Like everything in Rootly, they're wildly easy to set up. Check out this week's post in our (freshly redesigned 💅) changelog for more information and a 2 minute demo! https://lnkd.in/gYT3ZF48

Ever had to scroll through too many fields when declaring an incident? You may be experiencing ‘Incident overhead.’ In our latest article, we explain why this can be a problem and share tips on how to streamline the process. Check it out to learn more! #sre #reliability https://lnkd.in/dbJWg_sM

Our partnership with Outreach has been instrumental in our rapid growth! Thanks JP Cheung for driving this relationship and powering up our team!

We're thrilled to announce that we have been awarded Intellyx's 2024 Digital Innovator Award! This honor is given to less than 1% of the vendors pitching to Intellyx, making it incredibly exciting for us. Intellyx is a renowned analyst and advisory firm that assists business executives and IT leaders in navigating the complexities of digital transformation. Thank you, Intellyx, for this recognition!

When it comes to critical tools like your alerting setup, having easy-to-manage yet highly granular permission controls is key. This ensures everyone in your organization can access what they need to without introducing unnecessary risk. We've taken the same approach to granular role-based access control (RBAC) in the Rootly platform and extended it to Rootly On-Call, making it super simple to manage user access across individual features, either in the platform or via your SSO provider. See this week's changelog post for details on RBAC for On-Call and other product updates! https://lnkd.in/gpujVrVT

Who else checked out Google Cloud's postmortem comms from the UniSuper incident? I found the whole situation really interesting from a comms point of view so I wrote up a post with my thoughts on some of the strategic decisions they made in their incident communication, both during and after the fact. Would love to know your thoughts! Do you agree or disagree with any parts of my assessment? Head to the Rootly blog to read the post! https://lnkd.in/g6z7YWc4

"Looks like it’s from 2025" 🛸 👽 We're building the on-call solution of the future, but don't just take our word for it. Here's what our customer Igor Zankovits at Rush Street Interactive had to say when he first saw the Rootly mobile app 😎 Ready to bring your alerting into 2024 (and beyond 🚀)? Book a free demo today at rootly.com/demo.

"We actually started building Rootly as an internal tool at Instacart. One of the senior executives asked me 'Isn’t it odd that we're building critical infrastructure tooling ourselves, and we're a grocery delivery company?' I started looking into what we could buy instead, and it turned out at the time there was nothing really out there that solved this problem. And so, my debrief to him ended up being 'Hey, I’m actually gonna go start this company myself, and your best SRE is going to come with me.' And that’s how the company started." JJ Tang, Rootly Co-founder and CEO recently appeared on the Code Story Podcast, sharing the origin story of Rootly and how the company and product have evolved. Check it out! https://lnkd.in/g8EEk5rb