Only one week until X4 London! Europe's largest Experience Management Summit is set to host over 1,000 C-suite executives and industry leaders, providing insights from the world's most influential brands and organizations. Don’t miss out on the opportunity to enhance your knowledge and network with top professionals. Preview our engaging agenda and meet our expert speakers here: https://bit.ly/3yu04lu #X4LDN
Qualtrics
Software Development
At Qualtrics, our mission is to build technology that closes experience gaps.
About us
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 19,000 clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. That’s where we come in. Founded in 2002, our company has spent over 21 years working with the industries that impact you every day. From retail to government to healthcare, we’ve been on a mission to bring humanity, connection, and empathy back to business. It’s a mission that thousands of Qualtricians across the globe think is work worth doing. Mission: At Qualtrics, our mission is to build technology that closes experience gaps.
- Website
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https://www.qualtrics.com/
External link for Qualtrics
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Provo, UT and Seattle, WA
- Type
- Privately Held
- Founded
- 2002
- Specialties
- online survey software, market research, consumer feedback, employee feedback, 360 evaluations, NPS, panels, VOC, customer experience, brand experience, employee experience, product experience, experience management, surveys, and enterprise feedback management
Locations
Employees at Qualtrics
Updates
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Join us in welcoming our new Chief Marketing Officer, Lynn Girotto 🎉 Lynn will lead Qualtrics’ global marketing organization, including brand, communications, demand generation, field marketing, product marketing, and pricing and packaging. She most recently served as Chief Marketing Officer of Vimeo and previously held senior marketing roles at Microsoft, Starbucks, Tableau and Getty Images. Read: https://lnkd.in/eSbXBuBg
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CX is having a moment in government. But many leaders don’t know where to start or what “good” looks like. 🏛️Where are taxpayer investments in government services paying dividends? 🏛️Which federal agencies and state governments are beating or even meeting those expectations? 🏛️What do customers actually want from government in 2024? Qualtrics partnered with Code for America to answer these questions, benchmarking the state of customer experience across a range of state services, including motor vehicles, state taxes, Medicaid, and SNAP. Download the full report: https://lnkd.in/eshXjxev
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A key theme from #QualtricsX4 2024 was reimagining experiences through humanized intelligence and the power of AI. We believe that every organization can deliver more human experiences that build connections at incredible scale. The benefits? ✅ Increased productivity and retention in your workforce ✅ Products on the market people gravitate toward ✅ Optimized customer support ✅ Increased revenue and profit growth Read about more highlights from X4: https://bit.ly/4bthmxE
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Today, businesses strive for an emotionally connected customer, and Qualtrics AI is making this possible by focusing on what matters most - people. #QualtricsX4 2024 saw thousands of XM leaders come together to experience inspirational keynotes, practical breakout sessions from the world’s biggest brands, and new innovations launched on the XM Platform powered by Qualtrics AI. Read some of the X4 highlights surrounding humanized intelligence and future of AI as it relates to XM: https://lnkd.in/eHRahkvJ
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📢 Only two weeks to go tor Europe's biggest XM summit – Qualtrics X4 London! Join us in London on June 6th to: 💥 Discover major product launches unveiled at X4 Salt Lake City, including the groundbreaking Qualtrics AI. 💥 Experience new products firsthand. 💥 Gain insights from trailblazing XM pioneers and industry leaders. 💥 Enjoy stellar entertainment from comedian Katherine Ryan! And that's just the beginning! Network with over 1,500 industry visionaries and be inspired at X4 London. Register now: https://lnkd.in/gcksHjSn #QualtricsX4 #X4LDN
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Every Tounchpoint Counts: A key element of our Marketing Strategy is "Being obsessed with every customer touchpoint." your insights Robert were truly inspiring, placing XM as a core strategic pillar across Porsche! Thank you and team Porsche AG for being a huge part of this years #QualtricsX4!
What role does technology play in unleashing Customer Experience excellence? That was one of the questions discussed by over 10,000 people at the X4 – Experience Management Summit conference in Salt Lake City as a main topic of the conference. We as Porsche have been part of this dialogue during the conference. Additionally, we used the the opportunity to showcase the new all-electric Macan to the audience, which was great. These have been my personal highlights: Our strategic shift from solely measuring Customer Satisfaction to also gauging Customer Excitement, and how we implement this within our CRM ecosystem, sparked enlightening discussions. Many brands are embracing this shift, leading to valuable exchanges, particularly because factors that drive satisfaction don't always align with the factors that drive excitement Every Touchpoint Counts: A key element of our Marketing Strategy is "Being obsessed with every customer touchpoint." But how do we bring this ethos to life? This question ignited lively discussions on practical implementation, measuring outcomes, and fostering cross-departmental and cross-market synergies. Cultivating partnerships: “A key success factor of any business partnership is that you really want your partner to win. This means you have to understand his goals, business needs and have to spend time thinking about them.” – This quote has been a great take away from the interview between Ed Bastian (CEO Delta) and Steve Squeri (CEO American Express), showcasing their longstanding partnership. The Power of Listening: “Even if you know the answer, the act of listening is important.” – an amazing mantra that needs no further explanation from Chris Nassetta (CEO of Hilton Worldwide) Embracing Legacy, Fostering Innovation: Exploring the fusion of tradition and innovation, exemplified by the new Macan, was a captivating topic of discussion. By embracing Porsche's legacy in design, performance, and emotion with our newest electric addition to the Porsche family, we ignited curiosity among attendees. To Zig Serafin, Thank you for the invitation, and congratulations on a truly remarkable summit. Until next time! #experience #customer #markets #partnership
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Thank you to our Diamond sponsors of X4 Salt Lake City EY, Bain & Company and commonFont. Your partnership! 🙌 #qualtricsx4
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More than 850 X4 attendees joined us on Day 3 for Basecamp, a half day of specially curated enablement and development sessions. Attendees engaged in hands-on learning for everything from theory to in-platform applications of XM! Basecamp is a unique in-person learning experience with our XM experts ranging from the basics of Qualtrics, Text analytics, AI use cases, and facilitated Journey Mapping Workshops 🚀 Thanks to all who participated, and we can’t wait to see you again next year! #QualtricsX4
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"Real leaders are builders – they're putting something on the table versus tearing something down." The incomparable Michelle Obama graced the #QualtricsX4 stage with Ashley Smith, owner of Utah Jazz, to talk leadership and overcoming fear.
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