Percept.AI (Acquired by Atlassian)

Percept is the no-code AI Chatbot that understands customers. It lets customer service teams increase customer satisfaction and maintain it even as demand grows, and use automation to enable self-service, deflect contacts, and make agents more productive at scale. At the core of Percept is a cutting-edge AI that understands, resolves, and evolves automatically. The AI core is wrapped in a support-friendly solution that works on day one after processing historical support tickets, and integrates seamlessly with popular chat, ticketing, marketing, CRM, ecommerce, payments, and other platforms. Percept runs as a managed cloud service that requires zero development, AI skills, data labeling, or if-then script writing.

Website

https://percept.ai

External link for Percept.AI (Acquired by Atlassian)

Industry

IT Services and IT Consulting

Company size

11-50 employees

Headquarters

Sunnyvale, California

Type

Privately Held

Founded

2017

Specialties

artificial intelligence, SaaS, customer support, and workflow automation