LivePerson

Attending Money20/20 Europe next week? It's risky to miss this private event on June 5... The LivePerson team is hosting a breakfast discussion with AI legal expert Barry Scannell, Partner at William Fry LLP, exploring the ever-evolving landscape of AI legislation. Register to better understand the adoption and implementation of AI technologies under EU digital laws, your responsibilities as a brand, potential risks, and strategies to minimize them. Save your seat: https://lnkd.in/ef9Y-KHh #money2020eu #money2020 #ailaw

We are beyond proud to share that we've won Best Customer Service Solution at the 2024 SIIA CODiE Awards! Now in their 39th year, the prestigious annual CODiEs recognize companies producing the most innovative business technology products across the world. This year, our Conversational Cloud platform beat out the competition for helping enterprises put meaningful conversations at the center of their business. Thank you SIIA judges and voters! Read more here: https://lnkd.in/gmfHiqxC #codieawards #conversationalai #customerengagement #customerservice

In the newest episode of the Generation AI podcast, Schneider Electric’s Sreedhar Sistu shares how AI is changing the energy industry, including through advanced knowledge management applications. Listen to the full episode wherever you get your podcasts: https://lnkd.in/eURB7-uf #appliedAI #generationAI #liveperson #energy

As much as WE love talking about how LivePerson can accelerate seamless connections between your AI and human agents, voice and messaging channels, and enterprise systems... It's our customers' astonishing digital transformations that make our solutions come to life. 🤩 THANK YOU to our customer speakers who shared their incredible stories at Spark: Rajiv Vellodi and Leonardo Menezes, Spotify; Casey Payne, GoDaddy; and Christopher M. Delta Air Lines. Although their presentations were for our closed-door in-person event, check out our Spark on-demand replay that showcases the voice to digital and orchestration solutions showcased by our speakers: https://lnkd.in/eC5aVyui #liveperson #digitaltransformation

At Fast Company’s Most Innovative Companies Summit, LivePerson CEO John Sabino joined execs from Microsoft and Salesforce to explain how to leverage AI across the enterprise. Check out this panel recap, which covers John's take on how AI makes it easier to deliver personalization at scale: https://lnkd.in/gxrz_3X8 #FCMostInnovative #ai

One of the most exciting things about AI is its potential to free up humans to focus on the interactions that matter most, especially high value, complex one-on-one voice conversations. At last week's Spark event, we officially revealed details behind our partnership with Avaya. Together, we bring a truly best-of-breed, human-first omnichannel solution to enterprise brands.  A solution that brings voice into the digital fold without any disruption to your business, your employees, or your customers. Learn more in our on-demand keynote: https://lnkd.in/eC5aVyui #productlaunch #liveperson #cx

Driven by the hard work from our WomeninTech (WiT) team, LivePerson has achieved Gold level certification from DiversIT, an initiative of the European Digital Women Diversity Charter focused on reducing gender disparity in IT roles. This prestigious designation recognizes leadership in promoting women in technology, a result of several internal initiatives designed to engage, promote and mentor women across the business and in their fields. A special shout out to LPers Edna Kropp and Catherine G. who led the path that helped us earn this Gold status! Thank you to CEPIS for supporting initiatives that foster women in tech. Learn more about DiversIT: https://lnkd.in/dzktWvu #liveperson #ERG #Inclusiveworkplace #DiverseIT #WeAreLP #womenintech

LivePerson's Spark has wrapped, but the energy from this event is igniting digital transformations at brands across the world. Thank you to all the customers, speakers, partners and leaders from brands worldwide who joined us live in Silicon Valley for an inspiring, fun, and learning-fueled event. From small group working sessions to main stage keynotes, attendees learned tangible ways how to deliver seamless connections between AI and human agents, voice and messaging channels, and their enterprise systems. 🔇 Our keynote sessions and two masterclasses are now available on-demand! Access them here to see the inside scoop on our new Voice to Digital and Conversational Orchestration solutions — and our groundbreaking partnership with Avaya: https://lnkd.in/eC5aVyui #liveperson

When The Wall Street Journal wanted to find out how to make chatbots better, we stepped up to the plate! In this new article — featuring LivePerson research, expert commentary from Nirali Amin, and lessons learned from our incredible customers Chipotle Mexican Grill, Signet Jewelers, and NatWest — you can read about how we’re working hard to make traditional chatbots a thing of the past. Read the full article here, then sign up for today’s Spark virtual product launch to learn how we’re pushing the field of digital customer conversations even further. https://lnkd.in/gFaX3Zen #AIforbusiness #chatbots #casestudies

LivePerson's Spark has kicked off in California! Digital and care leaders from across the globe are in masterclasses as we speak (well, type) learning about how to maximize conversational intelligence and bring voice into the digital fold. Have FOMO? Catch our virtual Spark keynote tomorrow in a time zone viewing convenient for you. Register here: https://lnkd.in/e2Wjf3ja #livepersonspark #liveperson #productlaunch