LG&E and KU Energy LLC

Did you know raising your thermostat setting by one degree can save as much as 4-7 percent on the cooling portion of your energy bill? Visit LGE-KU.com/tips for more ways to save energy and beat the heat!

🚨SCAM ALERT🚨 Beware of scammers using fake bar codes to pay your bill in cash. REMEMBER: The only barcode you can use to pay your bill in cash in the one on the back of your bill stub or the barcode on your LG&E, KU and ODP mobile app. Visit lge-ku.com/safety/scams for more tips to avoid utility scams.

Summertime heat is on the way! 🌡☀ Temperatures across our area are expected to be in the low to mid-90s next week. Visit https://lnkd.in/gvm--b5j for tips on how you can prepare for the excessive heat.

LG&E participated in the National Utility Contractors Association of Kentucky's (NUCA) inaugural Live Trench Training on Friday. Gas and electric crews put on live safety demonstrations for almost 200 contractors from across the state. Thank you to NUCA of Kentucky for organizing such a great event.

Don’t be left behind! Join thousands of your neighbors who have signed up for paperless billing. Learn more at lge-ku.com/paperless.

If you’re eligible for a payment arrangement, did you know you can set up one through My Account 24/7? Just click Payment Arrangement in the Payment Programs section to get started. Watch this quick video for step-by-step instructions and learn more at lge-ku.com/selfserve.

LG&E hosted the annual Utility Public Safety Alliance (UPSA) conference in Louisville this week. Public awareness and damage prevention professionals from all over the country gathered to tour our gas and electric facilities and share best practices and learn from others in the industry through presentations and panel discussions.

Summer is the season to enjoy time outside with friends and family. But there’s always the chance that severe storms could ruin the fun. With June being #NationalSafetyMonth, here are some helpful tips to help keep your summer safe. ☀⛈

The Memorial Day weekend storms brought hurricane-force winds and tornadoes to our service area and impacted more than 200,000 customers, downed more than 2,000 power lines, broke over 275 utility poles, felled countless trees, and, tragically, took the lives of five Kentuckians. This was the fourth most impactful storm for our utilities over the last 20 years. The widespread destruction created a multi-day restoration event for our employees, and we appreciate your patience, understanding and incredible displays of gratitude toward our employees and business partners throughout it all. We recognize the strain and inconvenience being without power has on families and businesses, and that is why we prepare year-round for severe weather events. Ahead of weather events, like the most recent Memorial Day weekend storms, we closely monitor the forecast, and our employees and business partners implement emergency preparedness procedures. As rounds of severe weather tore through Kentucky on May 26 and into the early morning hours of May 27, we mobilized resources from our 40 crew centers across the state and more than 700 lineworkers from neighboring states to the communities where they were needed most. In total, more than 1,200 lineworkers worked around the clock to protect the public, assess and repair damage and safely restore power. Within 48 hours of the severe weather event, power was restored for more than 75 percent of our affected customers. In the hardest-hit areas, including pockets of neighborhoods in Louisville and areas in western Kentucky, restoring power took longer due to heavy damage that required lengthy repairs, often in hard-to-reach areas. I especially want to thank our customers in those areas for their understanding. Again, thank you for your patience as we worked to safely get the lights back on following the destructive storms that affected so many of the communities we are proud to serve. Sincerely, John R. Crockett III President of LG&E and KU Energy LLC and Senior Vice President and Chief Development Officer, PPL Services Corporation

🚨SCAM ALERT🚨 Beware of spoof web pages that look like ours. Scammers will include fake numbers for you to call where they will ask for payment information. REMEMBER: We will never take payment information verbally. We encourage you to use My Account, our mobile app, or our automated phone system (LG&E at 502-589-1444 or KU/ODP customers at 800-981-0600 and press 1-2-3) to pay your bill. Visit lge-ku.com/safety/scams for more tips to avoid utility scams.