Level AI

At Customer Contact Week Las Vegas, you have more at your fingertips than anywhere else in the world. This is the annual gathering of customer contact leaders, where you will find the tools, technology, and techniques to drive your business endeavour's to new heights. Customer Contact Week speakers are leaders from across the customer contact sector, encompassing a diverse mix of seasoned executives from renowned brands and cutting-edge service providers to dynamic startups and influential industry thought leaders. Join thousands of customer contact professionals and over 300 innovative speakers in 165 sessions on emerging trends shaping the future of customer contact. We look forward to seeing you at booth 145! #ccw #contactcenter #callcenter #customersuccess #customerexperience

🚀 Exciting News! 🚀 We are thrilled to announce the launch of our brand-new website at thelevel.ai! 🎉 Our revamped site is designed to provide you with an enhanced user experience and deeper insights into how Level AI is transforming contact centers. But that’s not all! We’re also gearing up for an incredible time at #CCW2024 in Las Vegas from June 4-6. 🌟 Visit us at booth 145 to discover how our cutting-edge technology can elevate your customer experience to the next level (also, we're running a giveaway you're not going to want to miss). Don’t miss out! See you there! 👋 #LevelAI #CustomerExperience #ContactCenter #CCW2024 #Innovation

Empower your agents to conquer complex calls with Level AI's Agent Assist. Our real-time AI solution provides instantaneous knowledge, AI-powered summaries, and other insights at agent's fingertips to reduce average handling time (AHT), slash wrap-up time, and elevate the customer experience. Read how Level AI is revolutionizing the contact center: https://hubs.la/Q02xZ6Kz0 #LevelAI #AgentAssist #ContactCenter #CX #AI #CustomerService

Level AI P-Club was such an incredible moment to celebrate the work of our team! Here is to many more years of building together 🥂

We're excited to introduce Devin Farnsworth, Director of Customer Servicing at Bakkt, a prominent digital asset platform. Join us as he shares his expertise and firsthand experiences in utilizing automation to redefine customer engagement. 🚀 During this fireside chat, you'll gain valuable insights into: - The hurdles confronting traditional finance contact centers - How automation can optimize customer interactions and boost productivity - Concrete examples illustrating the game-changing impact of automation in finance Don't let this chance slip by. Learn from industry experts and explore ways to modernize your finance call center with state-of-the-art automation. 🛂 Secure your spot today: ➡ https://lnkd.in/gUGMS_vg #contactcenters #ai #customerexperience #qualityassurance #cx

We’re excited to announced our upcoming LinkedIn Live session! Tune in to explore innovative strategies for tackling workforce challenges in hospitality. Get insights from TTEC’s Matus Valo and AI experts Richard Schuman (Level AI) & Paulette Chafe (Zendesk). Register at the link below.

Learn how service leaders are prioritizing proactive problem-solving, insightful analytics, and technology-driven efficiency to exceed expectations and deliver exceptional service. From fostering loyalty to empowering employees with AI, the focus is on creating seamless, personalized experiences across all channels. Click here to learn more - https://hubs.la/Q02vGlWm0 #LevelAI #Gartner #Contactcenterleader #GenerativeAI"

Don't Chase Debts! Boost Recovery Rates with Level AI. Traditional collections methods are slow & frustrating. Level AI helps your agency: ⭐Ensure regulatory compliance with fully automated QA and real time guidance ⭐Increase recovery rates with AI-powered insights & communication strategies ⭐Personalize outreach for a better customer outcomes & higher trust and so much more! Ready to transform your collections strategy? ➡️ Read our new blog on how Level AI can help! https://hubs.la/Q02vcjdg0

Celebrating the outstanding efforts of some phenomenal team members in our latest Recognition Awards of! 🌟 A special mention to Kunal Gulati, Evan Cooper, Md Bahabuddin, Sujata Verma, and Daniel Stern!! Your unwavering commitment and stellar performance have set the bar high. Congratulations!!🏆

Explore how a Real Estate investment trust transformed its customer service by partnering with Level AI, addressing challenges like transcription accuracy, outdated interfaces, and rising costs. Click here to learn more - https://hubs.la/Q02rRKLR0 #CustomerSupport #RealEstate #CustomerService