Calling all marketing leaders and community builders! 📣 Dive into our latest blog to discover why CMOs are becoming champions of community initiatives, how communities drive value, and tips for cross-functional collaboration. https://lnkd.in/gJQmiaMY #communitybuilding #onlinecommunities #marketingleadership
Khoros
Software Development
Austin, Texas 130,497 followers
The award-winning Khoros platform helps brands harness the power of human connection across every digital interaction.
About us
Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Combined with our top-rated services, the Khoros platform enables brands to connect with customers throughout their entire digital journey. Khoros powers more than 500 million daily digital interactions and leverages AI to turn these interactions into actionable insights. Primarily owned by Vista Equity Partners, Khoros is recognized as one of the Best Places to Work both nationally and locally across our 11 offices around the world. For more information, visit khoros.com.
- Website
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https://www.khoros.com/
External link for Khoros
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Austin, Texas
- Type
- Privately Held
- Founded
- 2019
Locations
Employees at Khoros
Updates
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Strengthen your digital #customerservice strategy with new Khoros Service updates, including advanced #genAI knowledge for faster automation, improved WhatsApp templates, enhanced agent accessibility, and more! 💪 Check out these Fresh Features for yourself: https://lnkd.in/eS2Xn7Jy 🔥
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Don't let small errors ruin your content's potential! ❌ Say goodbye to content mistakes and enhance your engagement with 7 tried and tested tools and strategies from our friends at Opal: https://lnkd.in/gR2s2Uuu ✍️ #contentmarketing
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What marks a successful online community? One that builds trust and offers customers a seamless digital experience. ✨ Watch the on-demand webinar with Sky's Nima Baniamer to learn community best practices for serving customers end-to-end: https://lnkd.in/gZapcpcp
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If your brand is falling flat on social, it's time to change up your game plan! Help your social media presence shine with our actionable tips and real-world examples: https://lnkd.in/gaaX9CZc ⭐️ #brandmarketing #socialmediamarketing
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Outsourcing your customer service can give you a strategic advantage - if you do it right. 👀 We've outlined the benefits (including significant cost savings!) and practical tips for success: https://lnkd.in/gmp7JYyy #customerservice #cx
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Take your brand from a traditional 🙅 to a transformative 🤩 customer experience! Watch our on-demand webinar with CCW Digital and Samsung Electronics Benelux to learn how to create a #customerexperience that truly resonates with your customers across all channels: https://lnkd.in/df-wRvH5 #cx
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Khoros reposted this
High-quality content is a critical piece of so many GTM strategies, for both B2C and B2B... Nothing undermines the effectiveness of that strategy quite like careless mistakes. Whether it's typos, missing words, or factual mistakes - errors sabotage your content marketing. We teamed up with Khoros to share proven best practices for publishing error-free content. Read the full blog: https://lnkd.in/dxTwKACt
7 proven tips to avoid content marketing mistakes
khoros.com
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We feel pretty strongly about employee advocacy *and* finding new ways to scale and succeed. Thanks to our partnership with EveryoneSocial, the Khoros team adopted a better way to enable brand ambassadorship, catapulting our reach to new heights! 🚀 Take a look into our journey: https://lnkd.in/gFAr7m-2 #employeeadvocacy #brandambassadors
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Happy #PrideMonth! 🏳️🌈🏳️⚧️ As you're planning your Pride Month content, consider how your brand shows up for the LGBTQ+ community year-round - not just in June. Our 7 tips will help you create impactful social posts that celebrate, honor, and show support for the LGBTQ+ community: https://lnkd.in/gjPSu-sS ✨