Haptik

Haptik

Software Development

New York, NY 42,767 followers

Building AI-First Products That Foster Lasting Customer Relationships.

About us

Jio Haptik has pioneered AI-powered innovation since 2013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises. Today, it’s helping brands make the transition to Generative AI and unlock end-to-end customer experience at scale. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMEs to solve for their customers’ biggest pain points. The company is a Category Leader across platforms including Gartner, G2, Opus Research & more. “Tech Startup of the Year” in the AI category and gold medal for “Best Chat & Conversational Bot” are two of Haptik’s recent awards & recognitions. Its prominent clients include Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool.

Website
https://www.haptik.ai
Industry
Software Development
Company size
201-500 employees
Headquarters
New York, NY
Type
Privately Held
Founded
2013
Specialties
AI, Startup, Generative Artificial Intelligence, Customer Experience, Customer Experience Suite, Customer Support, WhatsApp Marketing, WhatsApp CRM, Conversational AI, Conversational Solutions, Conversational Marketing, and Artificial Intelligence

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Funding

Haptik 2 total rounds

Last Round

Series B

US$ 11.2M

See more info on crunchbase