Apex America implemented the #Five9 platform within 2 weeks. Learn how Five9 helped. #CustomerSuccess #Five9Joy #CaseStudy #BPO http://spr.ly/6041wKqBP
Five9
Software Development
San Ramon, CA 78,408 followers
Helping Companies Bring Joy to CX.
About us
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.
- Website
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https://www.Five9.com
External link for Five9
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- San Ramon, CA
- Type
- Public Company
- Founded
- 2001
Locations
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Primary
4000 Executive Parkway
Suite 400
San Ramon, CA 94583, US
Employees at Five9
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Martin Ortiz
Technology Product Specialist | Enthusiastic individual that drives system optimization to produce excellent results.
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Richard Dumas
VP AI Product Strategy @ Five9. Former CMO @ Inference Solutions
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Andy Zazzera
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Chris Hancock
Strategic Customer Success Management at Five9
Updates
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At Five9, we firmly believe that our people are our greatest asset and the driving force behind our mission to revolutionize customer experiences. We are thrilled to welcome an impressive class of young professionals to the 2024 Five9 Intern Program. The passion and talent of our interns brings our vision to life. Learn more about our recent recognition as one of the Fortune Best Workplaces in the Bay Area™. http://spr.ly/60415q9DV #Five9Intern #OnCloudFive9 #BestPlacesToWork Great Place To Work US Fortune
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TruConnect achieved a savings of 7.5% in the first year of using #AgentAssist. Learn how you can save when you partner with #Five9. #CustomerSuccess #Five9Joy http://spr.ly/60425zaQO
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Deepgram's Jake Lohrey joins us to share his thoughts on the Five9 and Deepgram integration in Studio 7 and what they're doing to manage AI responsibly. #PartnerPowered #CCWVegas #CustomerContactWeek #CX #AI Customer Contact Week
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#Five9 brings Joy to #CX all year round. Hear how customers like Omaha Steaks, Alaska Airlines, PING, Hanna Andersson, and From You Flowers have significantly improved customer experiences through a Five9-powered #ContactCenter. Watch now. #CustomerSuccess #Five9Joy http://spr.ly/6044VdDAr
Discover Joyful CX at Five9
https://www.youtube.com/
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This weekend we're cheering on Max Homa in Pinehurst for another golf #Major: The 2024 U.S. Open. You've got this Max! #USOpen United States Golf Association (USGA) PGA TOUR #Five9Ambassador #SwingIntoSuccess Photo credit: Matt Junior
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🌟 Save the Date! 🌟 Join us at the Five9 CX Summit 2024 in Barcelona from November 12-14. Discover the next era of CX intelligence where AI is a powerful enabler of personalized, effortless, and connected experiences. Sign up for updates for more details and see what's next! #Five9CXSummit #TheNewCX #CX #CustomerExperience http://spr.ly/60475Yldb
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Our team chatted with Kevin Jimenez, Account Manager at Salesforce, to discuss our 15+ year partnership with Salesforce. We're thrilled to announce the next generation of Service Cloud Voice with Einstein AI! 🤖 Kevin highlighted how this leap forward empowers our customers, and integrating Einstein AI with Five9 can revolutionize customer service. Looking ahead, expect even deeper collaboration and rapid innovation as our teams align on product roadmaps and continue to drive forward together. #CCWVegas #Five9 #Salesforce #CustomerService Customer Contact Week
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Great Place To Work® and Fortune magazine have honored Five9 as one of this year’s Best Workplaces in the Bay Area. 🌟 This is Five9’s second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: https://bit.ly/3ySDAuK #Five9 #BestPlacestoWork #CustomerExperience Great Place To Work US
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From the show floor of CCW! Michael Guerrero, Director of Cloud Telephony and CRM at AdventHealth had an insightful conversation with Five9's Steve Blood. Michael talks about the groundbreaking capabilities of our newly announced GenAI Studio and how "human + AI" is better than AI. #Five9 #CCWVegas #GenAI #CustomerExperience Customer Contact Week
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