We're proud to share that Chewy was ranked #1 across all brands recognized on Forrester's US Customer Experience Index, achieving elite status and maintaining the top spot amongst Retail brands for the third year! Driven by our "Customers First" Operating Principle, our teams are dedicated to building trust and leading with compassion in everything they do—it's this commitment that keeps #LifeAtChewy thriving. Special thanks to our #CustomerService team for prioritizing pet parents and creating amazing experiences! 🐾 The Forrester US Customer Experience Index is based on over 98,000 US customers across 200+ brands and 13 industries. The index assesses the quality of customer experiences and overall customer loyalty. Elite brands are those that score in the top 5% of all brands featured. #RunWithThePack #Forrester #CustomerExperience
Chewy
Retail
Plantation, Florida 292,214 followers
Our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
About us
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
- Website
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http://careers.chewy.com
External link for Chewy
- Industry
- Retail
- Company size
- 10,001+ employees
- Headquarters
- Plantation, Florida
- Type
- Public Company
- Founded
- 2011
- Specialties
- Fast, Free 1 -2 Day Shipping, Pet Health, 2,000+ Brands, Ecommerce, and 24/7 Customer Service
Locations
Employees at Chewy
Updates
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Pepper's dad, Rich Brady, is one of the leaders of The PRIDE, our Team Member Resource Group (TMRG) for LGBTQ+ Team Members and allies. Rich and his fellow TMRG leaders have been instrumental in our ongoing DEI journey at Chewy, and we're so grateful for all the positive changes that have been made to #LifeAtChewy thanks to their dedication to belonging and inclusion. As we celebrate the 2024 theme of “Stronger Together,” we've loved seeing Chewtopians come together to celebrate throughout #PrideMonth. Stay tuned for more pictures from the Pride events planned throughout the next few weeks (and beyond). 🌈 ✍️: Rich Brady, Director, HR Business Partner and The PRIDE Chair 📍: Boston, MA #RunWithThePack #DEI
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The #WomenInTech community is a vibrant group of Chewtopians across our organization, and we are thrilled to celebrate some of its #Engineering members for International Women in Engineering Day! We’re so proud of the innovative solutions they bring to #LifeAtChewy. 🐾 #RunWithThePack #INWED2024
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Every day is #TakeYourDogToWorkDay here at Chewy, and who better to celebrate with than our favorite furry co-workers and official Chewy office pups themselves? We asked some of our Team Members to share clips and pics of their trusty sidekicks across our Chewy locations and they did not disappoint. 🐶💙 Take a look at some of our #DogsOfChewy working hard and share your darling doggos with us in the comments! 👇 #LifeAtChewy #RunWithThePack #WorkPerk
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It's the #FirstDayOfSummer, and we're already seeing Chewtopians across the country enjoy outdoor work setups like the outdoor patio at our South Florida headquarters! We're excited to learn how our Team Members will be enjoying the gorgeous weather ahead, whether it be at work or when they're out of office. ☀️ What will your workspace look like this summer? Share a pic with us in the comments! 👇 📸: Nick Barbery, Senior Customer Service Scheduling Specialist 📸: Guillaume Gallani, Software Engineer III 📸: Brian Simon, Software Engineer II #LifeAtChewy #RunWithThePack #FlexibleWork
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When it comes to our Chewtopians, all we see are stars. 🤩 📸: Meghan Richardson, Manager, Fulfillment Center Recruiting III 📍: Salisbury, NC #LifeAtChewy #RunWithThePack
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Our Highlands Ranch Chewy Vet Care Team is here and excited to meet you in Denver! 👋 ⛰️ #LifeAtChewy #RunWithThePack #ChewyVetCare
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We're sending our best to all the dads and father figures of Chewy today for #FathersDay! Whether they're dads to human kiddos, pets, or both, we're so grateful for the dedication these Team Members bring to #LifeAtChewy. To all the dads out there, we hope you take the time to celebrate and enjoy this special day with your packs at home! 💙 📸: Sean Minard, Associate Director, Instructional Strategy and Learning 📸: Dudley Ablorh Bryan, Software Engineer II 📸: Thomas Lovell-Butt, Recruiting Manager #RunWithThePack
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Jump into vet care you both will love. Chewy Vet Care is now open in Coral Springs, FL, providing both routine and urgent veterinary care. 🐶🐱 Book now (also, walk-ins are welcome): https://chwy.co/3XkLlDK #LifeAtChewy #RunWithThePack #ChewyVetCare
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When your pet parent works at Chewy and someone asks if they have any pets during a call... 👀 📸: Lisa Holden, Senior Public Relations Manager 🐱: Wally 📍: Bellevue, WA #LifeAtChewy #RunWithThePack #CatsOfChewy #WFHLife
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