Our inaugural "Wrench & Talk" session was a hit! 🚗🔧 We're excited to launch this new event series, giving our team a behind-the-scenes look at the resources, tools, and initiatives that drive our operations. For our first session, over 50 team members from around the globe joined us for an insightful conversation with Aurelia Pollet, our Senior Director of Customer Experience, and Tina Mirfarsi, our SVP of Global Communications & Culture. Aurelia shared invaluable insights on her department’s inception, the importance of customer retention data, and how understanding our customers' needs helps us build the best experiences for them. The session’s highlight? Everyone’s enthusiastic participation in hands-on activities, reminding us of the vital role each team member plays in shaping our customer experience at CarParts.com. We’re looking forward to our next session in June and more chances to connect, learn, and grow together. Stay tuned for more #WrenchAndTalk recaps! #CustomerExperience #Teamwork #TeamDRIVEN #DrivingGrowth #DrivingForward
CarParts.com
Software Development
Torrance, California 11,786 followers
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About us
At CarParts.com, we are committed to simplifying vehicle maintenance and repair because we understand that time is precious, and it should be spent enjoying the journey. Our customer-centric approach is rooted in over 25 years of industry expertise and the efficiency of our nationwide fulfillment centers, allowing us to eliminate unnecessary supply chain costs associated with brick-and-mortar establishments. With a large assortment of over 1 million parts offered at competitive prices—all easily accessed via our user-friendly website and app—our goal is to make the process smarter, quicker, and hassle-free. At CarParts.com, we recognize the urgency for drivers to get back on the road quickly. Regardless of who you are, what you drive, or where you’re going, we’re here for you.
- Website
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https://www.carparts.com/
External link for CarParts.com
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Torrance, California
- Type
- Public Company
- Founded
- 1995
- Specialties
- Technology, E-Commerce, and Aftermarket Automotive Parts
Locations
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Primary
2050 W 190th St
Torrance, California 90504, US
Employees at CarParts.com
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Raul, Jr. Martinez
Director of Technology at CarParts.com | Leading E-commerce Technology Growth
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Aurelia Pollet
Customer Experience Strategist | Closing the Customer Experience Gap | x Louis Vuitton, Quest Nutrition.
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Natalya Trosman
Software Engineer at CarParts.com
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Jennifer Balandra, CSM®, AgilePM®
Experienced Project Manager | Driving Strategic Initiatives & Delivering Results | Agile Methodologies & Team Leadership Expert | IT Project &…
Updates
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We’re honored to share that CarParts.com has been recognized as a Bronze The Stevie® Awards winner in The 22nd Annual American Business Awards® for “Company of the Year – Automotive & Transport Equipment." Many thanks to our entire team for making this achievement possible. #TheStevieAwards #StevieWinner2024
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CarParts.com CEO David Meniane, CFO Ryan Lockwood, CFA, and COO Michael Huffaker will hold a conference call on Tuesday, May 7th, 2024 after market close to discuss CarParts.com financial results for the first quarter that ended March 30th, 2024. This call will be accessible via webcast. For more details, visit: https://lnkd.in/gjS7NYcp
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We're excited to share our results from the fourth quarter that ended December 30th, 2023. In Q4, net sales increased to $156.4 million, up 1% year-over-year and up 13% on a two-year stack, marking the 16th consecutive quarter of year-over-year sales growth for CarParts.com. In addition, fiscal year net sales increased to a record $675.7 million, up 2% year-over-year and up 16% on a two-year stack, representing the highest fiscal year sales in company history. Many thanks to our team worldwide, whose steadfast commitment has enabled us to achieve this incredible milestone. For more details, visit the link below. https://lnkd.in/ghAi-eRk #DrivingGrowth #DrivingForward
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Today, we invite you to tune in to our Q4 2023 Earnings Release at 5:00pm ET/2:00pm PT with CarParts.com CEO David Meniane, CFO Ryan Lockwood, CFA, and COO Michael Huffaker via our webcast linked below. https://lnkd.in/gF9Wjjvq
CarParts.com Q4 2023 Earnings Conference Call
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We're thrilled to announce that members of our Chesapeake DC recently supported the Special Olympics at a charity #PolarPlunge held in Virginia Beach, VA! Despite chilly water temperatures of 37°F, our brave team members joined others in diving into the icy waves. The event raised an astounding $1.6 million to empower Special Olympics athletes. A huge shoutout to our courageous team members who led the charge: JC Martin, Chris Jenkins, Adonis Belarma, Burton Chen, Lindsey Shaw, Chona Grabarits, Ernesto Forcado, and Andrew Kenneally. This is the second year our Chesapeake Fulfillment Center participated in this fundraiser, and we couldn't be prouder to stand alongside such a worthy and noble cause. #PolarPlunge2024 #FreezinForAReason #SpecialOlympics #TeamWork #TeamDRIVEN #CarPartsCares 🚗💙
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CarParts.com CEO David Meniane, CFO Ryan Lockwood, CFA, and COO Michael Huffaker will hold a conference call on Thursday, March 7th, 2024 after market close to discuss CarParts.com financial results for the fourth quarter that ended December 30th, 2023. This call will be accessible via webcast. For more details, visit: https://lnkd.in/g2As-CCa
CarParts.com Sets Fourth Quarter 2023 Conference Call for Thursday, March 7, 2024
carparts.com
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Our CEO, David Meniane, sat down with Car Dealership Guy to discuss the evolution of CarParts.com and our customer-centric services. From becoming the prime destination for top-quality parts, our commitment to addressing and meeting customer needs, to how we empower drivers to tackle simple vehicle repairs, it was an engaging and insightful conversation! Tune in to the full episode here: https://lnkd.in/g6Guxcbs #Automotive #DrivingGrowth #DrivingForward
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Have you had a vehicle you wish you never sold? Robin Delgado, CarParts.com's Director of Inventory Planning, can definitely relate. On our latest episode of the In the Garage Automotive Podcast, we sat down with Robin to chat about our favorite rides of the past and commiserate over the ones that got away. Watch the full episode on YouTube here: https://lnkd.in/epTjrVfH #Automotive #InTheGaragePodcast #DrivingGrowth
Roads Remembered: Favorite Rides & Letting Go of Memorable Cars w/Robin Delgado | Podcast Ep. 8
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Empowering our drivers along their journey means providing them with the knowledge and tools they need to take care of their vehicles. Whether our customer is a car aficionado or a novice at repairs, our team is dedicated to delivering fresh, enhanced content that is relatable to everyone – making CarParts.com the go-to destination for DIY education and car culture. From revamping our “In The Garage” blog to the launch of our “In The Garage Automotive Podcast” and the creation of a new series of video tutorials, we’re excited to provide more resources than ever for drivers and car enthusiasts alike. Learn more in our recent press release here: https://lnkd.in/gK7G8p-r #DrivingForward #Automotive #ContentHub
CarParts.com Introduces Innovative Content Hub to Enhance Customer Journey with Podcasts, Revamped Blog, and Extensive Video Library
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