Carbyne

New Blog Alert! In honor of Pride, Andrea King-Smith, ENP, Carbyne Senior Strategic CSM, Customer Engagement Lead, discusses the importance of everyone being able to show up at work as their whole true self. She dives into the specific diversity-related challenges faced by the public safety community and provides clear directions on how we can foster an inclusive workplace where everyone can thrive. #diversity #Pride #911 #Carbyne #Publicsafety #911responders Click the link https://bit.ly/4e9RmcC to read and join the conversation 🏳️🌈✨

As we kick off Pride Month 2024, we at Carbyne are grateful to foster a workplace where everyone can bring their authentic selves to work. We proudly honor Pride Month and stand in solidarity with the LGBTQ+ community. Together, let's continue striving for an inclusive and compassionate world.

Today at Apco Nexus, I had the opportunity to present Carbyne’s vision for the future of 911 to a group of 100 policy makers and public safety officials. Here are four points which I thought were interesting from the Q&A session that followed: - There is wide agreement that PSAPs should immediately begin using AI on “backend” and non-mission critical work. We’ll see it first in things like training, scheduling shifts, records management, and triaging of admin line calls. Using AI even only for backend work can take significant stress off overworked 911 call takers. - PSAPs have a lot of data available to them already. The issue is not so much the quantity of data but its integration onto few screens and the ability to draw actionable insights in real time from it. AI will be a game changer. - Shortstaffing is the #1 issue and to solve it we need to attract young talent. Deploying best in class technology that young employees are happy and proud to use and incorporates things like mental health services can help with retention. - Global macro trends from rising crime rates to rising citizen expectations for transparency will require PSAPs to do even more. Cloud native technologies are the basis to unlocking efficiencies necessary to maintain high SLAs with a higher volume of emergency calls.

In recognition of Mental Health Awareness Month, we're shedding light on a critical but overlooked issue: the emotional toll on 911 call responders. Carbyne and NENA's latest Pulse of 911 survey reveals alarming insights from 1,335 emergency communications professionals across the nation. From severe understaffing to high-stress levels, particularly among women, the findings highlight the urgent need for better support systems. Key takeaways: 75% of Emergency Control Centers lack budget for additional staffing 84% struggle to fill open positions due to stress, long hours, and low pay Only 50% of trainees make it through probation 85% of respondents report burnout symptoms Women are disproportionately affected, with higher stress levels and marital strain. It’s time we address this crisis. Read the full blog, https://lnkd.in/ebC_CZFB by Deborah Szajngarten, our VP of Marketing to understand the challenges and explore potential solutions. Let's commit to supporting those who dedicate their lives to saving others. Every person counts. #MentalHealthAwarenessMonth #EmergencyServices #911Responders #Carbyne #PublicSafety #MentalHealth #EveryPersonCounts

Carbyne is proud to be a Silver Sponsor of Nexus! Visit our booth to meet our dedicated team, who are eager to answer your questions and demonstrate the unmatched capabilities of our cutting-edge technology. 📢 Don't miss Daniel Limon, Carbyne's Chief of Staff, giving an exciting presentation on the Future of 911! Learn how enhancing the speed and accuracy of emergency responses with AI can save lives. 📅 Wednesday, May 29 🕚 11 AM to 12 PM See you there! Lori Harpring #Nexus2024 #FutureOf911 #EmergencyResponse #NextGen911 #Carbyne #APEX #InnovationInSafety

🇺🇸 Honoring the brave men and women who made the ultimate sacrifice for our freedom this Memorial Day. Their courage and sacrifice will never be forgotten. 🇺🇸 #MemorialDay #Honor

As National EMS Week comes to a close, we want to extend our deepest gratitude to the incredible EMS professionals who serve our community with dedication and bravery. Whether you're a paramedic, EMT, dispatcher, or first responder, your tireless efforts and compassion make a world of difference. Thank you for being the ones who rush to our aid, delivering life-saving care and comfort in our times of need.❤️🚑 #ThankYouEMS #EMSWeek2024 #FirstResponders

We're thrilled to announce that Carbyne's APEX Call Handling platform has been selected by the Panhandle Regional Planning Commission to upgrade the emergency response infrastructure for 21 PSAPs in Texas! John Schaumburg, 9-1-1 Director for PRPC, shares our excitement: "The Panhandle Regional 9-1-1 Network is excited to deploy Carbyne’s solution. We believe that the APEX framework will enhance our mission to provide the best 9-1-1 service, reducing response times and increasing situational awareness for our first responders." This partnership highlights PRPC’s commitment to leveraging advanced technology to improve public safety and operational efficiency. Together, we are making strides toward a safer, more responsive community. Learn more here: https://lnkd.in/gQc2RnKn #PublicSafety #EmergencyResponse #Technology #Innovation #Carbyne #TexasPanhandle #AI #CloudNative #911 #FirstResponders #PRPC

Our responsibility is great - and so are our people. Meet Dana Kantor- Bookkeeper - Carbyne's Employee Spotlight this month.

Attending the Michigan Public Safety Telecommunications Conference? Stop by Carbyne's booth! Our dedicated team is ready to answer your questions and showcase the unmatched capabilities of our cutting-edge technology. Don't miss the opportunity to explore APEX, our flagship solution leading the charge in cloud-native emergency call handling. Sean Clemens Chad LaBree #Carbyne #EmergencyCommunication #Innovation