What do you do if you want to streamline your staffing services with video interviewing technology?

1 Assess Needs

Before diving into video interviewing technology, it's essential to evaluate your current staffing processes. Determine the areas where efficiency is lacking and identify how video interviews can address these gaps. Consider the volume of candidates you handle, the geographical spread of your potential hires, and the specific roles you're filling. Understanding these factors will help you tailor a video interviewing strategy that aligns with your unique staffing requirements and goals. By conducting a thorough needs assessment, you can ensure that the technology you implement will truly streamline your operations.

2 Choose Tools

Selecting the right video interviewing platform is a critical step in streamlining your staffing services. Look for a tool that is user-friendly, reliable, and offers the features you need, such as scheduling capabilities, recording options, and easy sharing of interviews with team members. It's also important to consider the level of customer support provided by the vendor. A platform that integrates seamlessly with your existing applicant tracking system (ATS) will further enhance efficiency and provide a smoother experience for both your team and the candidates.

3 Train Staff

To maximize the benefits of video interviewing technology, it's vital that your staffing team is well-trained on how to use the platform effectively. This includes understanding how to set up and conduct interviews, troubleshoot technical issues, and interpret non-verbal cues in a virtual setting. Training should also cover best practices for creating a professional and inclusive interview environment, such as ensuring good lighting and minimizing distractions. With proper training, your team will be equipped to deliver a consistent and high-quality candidate experience.

4 Set Protocols

Establishing clear protocols for video interviews is important for maintaining consistency and fairness throughout the recruitment process. Develop guidelines on how interviews should be conducted, including the length of each interview, the types of questions to be asked, and how to evaluate candidates. It's also crucial to have a plan for addressing technical difficulties that may arise. By having set protocols in place, you can ensure that all candidates are treated equitably and that your team is prepared to handle any situation that comes their way.

5 Monitor Progress

Implementing video interviewing technology is not a set-and-forget solution. Regularly monitor the progress and impact of this tool on your staffing services. Gather feedback from both candidates and your recruitment team to identify areas for improvement. Analyze metrics such as time-to-hire, candidate satisfaction, and interview-to-offer ratios to gauge the effectiveness of video interviews. Continuous monitoring allows you to make informed adjustments and ensures that your staffing services remain efficient and competitive.

6 Enhance Experience

Finally, focus on enhancing the candidate experience through video interviewing technology. Personalize the interview process by sending preparatory materials, offering test calls to familiarize candidates with the platform, and providing feedback after the interview. A positive candidate experience can improve your company's reputation and increase the likelihood of top talent accepting job offers. By prioritizing the candidate experience, you not only streamline your staffing services but also build stronger relationships with potential hires.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?