Here's how you can prioritize health and wellness in late career as a customer service professional.
As a customer service professional approaching the later stages of your career, focusing on health and wellness can be transformative. The demands of customer service operations often involve long hours, repetitive tasks, and high-stress situations. This can take a toll on your physical and mental health over time. Yet, it's never too late to make positive changes that can enhance your well-being, ensuring you remain productive and satisfied in your role. Embracing a holistic approach to health can help you maintain the stamina required to deliver exceptional service while also preparing for a fulfilling retirement.
Physical activity is crucial for maintaining health, especially in a sedentary job like customer service. Incorporating regular exercise into your routine can improve cardiovascular health, flexibility, and strength, which are vital as you age. Consider activities that you enjoy and that fit into your schedule, such as walking during breaks or joining a local gym. Exercise not only benefits your body but also boosts mental clarity, helping you handle customer queries with renewed focus and patience.
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Shaun Mohammed
*Client Services Manager at ADP* | People & Team Leader | Mentor & Quality Coach | Account & Conflict Management | Strategic and Operational Planning | Change Management | Business | Account Management
Listen to others. As a colleague, Leader we always endure mental stress. Having conversations, coaching sessions, providing advice, doesn't always need to happen in a seating space! Go for a walk in coaching and conversation and when you return from it, see what the outcome is! What's healthy for the mind is also that of the body. They work hand in hand!
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Krishnan Gs
Customer Service Analyst- Castrol India Limited
Move from the seat even for a small query , walk to the person. This will be an exercise . Unknowingly the body is activated and also personal interaction increases which helps for future from health and work perspective all the more if the person sits in a different floor the climbing stairs and walking added advantage to health
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Dineo Sekwele
Passionate Brand Promoter | Dedicated to Delivering Exceptional Customer Experiences | Aspiring Flight Attendant
Thank you for highlighting the importance of physical activity, especially in a job like customer service where sitting for long periods is common. It's crucial to incorporate regular exercise into our routines to maintain cardiovascular health, flexibility, and strength, especially as we age. Finding enjoyable activities that fit our schedule, like walking during breaks or joining a gym, can make a big difference. Exercise not only benefits our bodies but also boosts mental clarity, helping us handle customer queries with renewed focus and patience.
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Maurício Amorim
Coordenador de customer success - As pessoas esquecerão o que você disse, as pessoas esquecerão o que você fez. Mas elas nunca esquecerão como você as fez sentir.
Atendente vs Atendimento ao Cliente Atendente: Profissional que lida diretamente com clientes. Responsável por responder perguntas, fornecer informações e auxiliar na resolução de problemas. Representa a imagem da empresa. Atendimento ao Cliente: Conjunto de ações para satisfazer as necessidades dos clientes. Inclui pesquisa de mercado, treinamento da equipe, canais de comunicação e monitoramento do desempenho. Visa proporcionar uma experiência positiva aos clientes. Juntos: Atendente e atendimento ao cliente são essenciais para o sucesso do negócio. Um atendente bem treinado e um atendimento ao cliente bem estruturado garantem a satisfação dos clientes e fidelizam-nos.
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Jason Shelton-Marsh
It's the Will not the Skill
Without sounding obnoxious or like you should quit just read this with perspective... It's a job, the company can and will replace you if you no longer show up (run yourself into the ground). Have a wander on your break and just remember to find five- 5 things you can see 4 things you can hear 3 things you can touch 2 things you can smell and 1 thing you can taste. Bring yourself back to yourself and enjoy your job and colleagues.
Nutrition plays a significant role in how you feel and perform at work. A balanced diet rich in fruits, vegetables, lean proteins, and whole grains can provide the energy you need for demanding customer service tasks. Avoid excessive caffeine and sugar, which can lead to energy crashes and mood swings. Instead, opt for snacks that release energy slowly throughout the day, like nuts or yogurt, to keep you alert and responsive to customer needs.
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Gad Kabaiza
One of the most important aspects of human life is keeping nutrition at its best. Keep healthy choices on the top to bottom of the priority list, Sustainance of life from feeding ✨️ on healthy choices, Good Protein, Starch Roughages And all essentials. Energy and good concentration and avoiding unprecedented breakdowns, Eat well work well and be more productive.
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Fabian Guillermo Vera Quintero
Gerente de Operaciones en OFC
Muy difícil este punto en servicio al cliente, especialmente dónde se hace irónico ( los restaurantes) el personal de servicio al cliente se alimenta muy mal porque los horarios de almuerzo y cena es donde mas se trabaja, y es muy difícil salir a horas específicas del día, además si logras salir a comer algo tiene que ser de carrera porque el servicio te espera
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Vishothan Mohanbabu
🚀 Thrive on the Digital Frontier! 🌟 Laser Focus on Lead Generation and Sales. 💥Tech Aficionado 🤖 Exploring AI Avenues
Coffee or Milo machines at work is sometimes bad even though people initially love it, the long term effects are not very favourable. Companies can think of ways to provide some nutritional refreshments instead.
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Rabih A.
Senior Support Analyst | Driving Customer Success and Financial Empowerment Through Innovative Solutions
In addition to maintaining a balanced diet, it's also important to stay hydrated throughout the day. Drinking plenty of water helps support overall health and cognitive function, keeping you alert and focused during your customer service interactions. Make it a habit to keep a water bottle at your desk and take regular sips throughout the day to stay hydrated and at your best.
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Thiago Caprio
Gerente Executivo de Operações
Perfeito… Uma alimentação equilibrada desempenha um papel crucial no desempenho no trabalho, especialmente em profissões que exigem foco e energia consistentes, como o atendimento ao cliente. Priorizar alimentos nutritivos, como frutas, vegetais, proteínas magras e grãos integrais, ajuda a fornecer energia sustentada ao longo do dia. Evitar o consumo excessivo de cafeína e açúcar também é importante para evitar quedas de energia e oscilações de humor. Optar por lanches que liberam energia de forma gradual, como nozes ou iogurte, pode manter você alerta e capaz de responder às necessidades dos clientes de forma eficaz.
Customer service can be a high-pressure environment, making stress management essential for late-career professionals. Techniques such as deep breathing, meditation, or yoga can help mitigate the effects of stress. Allocating time for hobbies and relaxation outside of work is also important. By managing stress effectively, you can improve your emotional resilience and maintain a positive attitude, which is infectious to colleagues and customers alike.
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Maureen Obiero
Communication specialist in mass media, technical communications, and advertising. Also a Customer Relation expertees.
Mental exercise and meditation makes great impact.Knowing how to balance work and personal life is key.
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Edijane Rosa Rocha Brasil
MBA Gestão Estratégica de Pessoas. Liderança de equipes. Gente&Gestão. Analista Saúde Suplementar.
Uma maneira de gerenciar o estresse do dia a dia é: Beber água! Sim, além de ajudar na sua hidratação, esse hábito te dá uns minutos para pensar enquanto leva a garrafa ou copo até a boca. Sempre quando houver uma situação de estresse, PARE! E beba água! Isso já me livrou em dar uma resposta atravessada, repentina e infeliz! Consegui pensar nem que fosse alguns instantes, deixando a raiva e o estresse passarem. Beba água!!!!
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Hemali Bhadoria
Senior Manager | Customer Experience | Real Estate Professional | Post Graduate Business Operations | 13 years work experience with a focus on customer service, relationship management & revenue generation.
Customer service roles can get highly stressful. It is important to maintain a daily routine of exercise and de-stress with help of hobbies or outdoor activities. >Eating healthy >Exercising regularly >Reading >Digital detox >Social interactions These are some good ways of managing stress.
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ANKIT BANERJEE
Assistant Manager @ Godrej & Boyce | Mechanical Engineer, Project Management
Managing stress is a vital factor in Customer Service profession. Here are few points which we all should maintain 1. Set a time limit for accessing the phone laptop. 2. Nothing to be taken in personal sense. 3. Switch off and switch on when needed.
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Hussain Ayaz
Head of Growth & Development | Turn Up Technologies | Business Management Lead |
1. Mental exercise and meditation makes great impact. 2. Knowing how to balance work and personal life is the key to manage your stress.
Keeping your mind sharp is as important as maintaining physical health. Engage in continuous learning to stay updated with the latest customer service trends and technologies. This not only enhances your professional value but also stimulates your mind, which can protect against cognitive decline. Learning new skills can be invigorating and give you a sense of achievement that boosts overall well-being.
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Gad Kabaiza
There's an old Proverbial saying, Knowledge is like a fig tree no man can embrace(put hands around) it. Knowledge acquisition is perhaps the greatest survival tool man has acquired and still will for the unforeseeable future, Even more amazing, what's learnt is seldom forgotten. Keep Learning keep being better at it and let's have some fun while disseminating the knowledge we have attained.
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Praful Singh
LinkedIn Top Customer Service Voice I Sr. Engineer QA | VDA 6.3 | Six Sigma Green Belt Certified | Plant Quality, Supplier Quality | ISO 9001, ISO 14001, ISO 45001 | IATF 16949:2016;API 20B;API 20C,| QMS | IMS |
Dedicate some of your learning time to understanding health-related topics relevant to your age group. This could include information on nutrition, exercise for older adults, stress management techniques, and strategies for maintaining mental sharpness. Learning doesn't have to be confined to professional development. Use your free time to explore new hobbies or interests that promote wellness. Whether it's gardening, painting, cooking, or learning a musical instrument, engaging in activities you enjoy can have positive effects on your mental and emotional health.
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Domingos César Sossi
Comercial Polivalente| Mentor e Orientador Profissional da Banca| Gestor de Clientes| Atendimento de Qualidade|Administrativo| Liderança.
O aprendizado continuo., é e sempre será uma maneira mais eficaz no que diz respeito ao atendimento personalizado ao cliente
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Jodi-Ann Dill
🫡 Bet on me? Bet I will.” — Lizzo🫡 🇯🇲 BBA & M.Sc. Candidate 🇯🇲 | Streamlining Client Ops
Customer service is a quickly evolving field and as one gets to be more mature in age, it will take more effort to learn new technologies and processes. A man's greatest tool is knowledge and how his mind uses it, therefore, being open to learning is paramount to surviving in this industry.
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Tonya Baird
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I truly believe that knowledge is power and you should never stop learning. All knowledge you gain will benefit you in all areas of your life, even if you don't realize it to start with. You should never stop challenging yourself for your own benefit and wellbeing.
Building and maintaining social connections at work can lead to a more enjoyable and supportive work environment. Interacting with colleagues can provide emotional support and reduce feelings of isolation. Participate in team-building activities or informal gatherings to strengthen these bonds. Positive relationships in the workplace can enhance job satisfaction and mental health, which are crucial for late-career professionals.
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Nkechi E.
➡️Airbnb Cohost ➡️STR/MTR Virtual Assistant ➡️Airbnb Arbitrage Finder ➡️Executive/Personal Assistant ➡️Social Media Manager ➡️Customer Support specialist ➡️Lead generation specialist ➡️Online/Market Researcher
Making friends at work and keeping those connections strong can make your job more fun and supportive. When you talk to your coworkers, you can feel better and not so alone. Joining in on team activities or just hanging out together can make your bonds even stronger. Having good relationships with the people you work with can make you happier with your job and help you stay mentally healthy, especially as you get older and have been working for a long time.
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Gad Kabaiza
The in built engines, of connecting with others require only a small switch, Perhaps it may be Hello, How may I help and the rest is journey. Relationships and bonds indeed are an asset, the glue that's keeps us together and enables us to rea h Milestones, The sense of accomplishment and Satisfaction is soon revealed for some that start out not too early, and indeed all of us. Community is the damn Key.
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Tonya Baird
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You have to be cautious as well that you are being social with those that also supportive of you and don't compete with you. There are those that take full advantage of relationships in order to gain ammunition to use to further their agenda. They are also the ones that tend to progress fastest and furthest. This is just the way of the world today.
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Débora Pereira de Oliveira
Desenvolvedora Full Stack | Javascript | HTML | CSS | Angular | Python | GitHub | Campus Expert DIO
Um bom acolhimento quando entramos na empresa, uma boa conexão com os colegas durante o trabalho, transforma o ambiente em motivação. Todos querem escutar "Bom dia, vamos tomar um café?", no começo do dia e começar os planejamentos com calma e leveza, esse é o melhor dos mundos!. Mas na real lidar com as inconstâncias emocionais humanas e bem mais complexas, se tivermos uma boa rede de apoio dentro das equipes é possível tornar o ambiente mais produtivo e agradável.
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Rodolfo Acevedo
Especialista en inversiones, independiente
Que mejor ejemplo de mantener relaciones sociales es estar adherido a este portal u otros similares. Se mantienen las relaciones con las antiguas amistades y se concretan nuevas relaciones con nuevas personas de similares tendencias, características, afinidades , y objetivos comunes. Es fundamental.
As you approach retirement, planning for the future is key to your peace of mind. Consider what you want your retirement to look like and take steps to ensure financial stability, such as consulting with a financial planner. Also, think about how you'll spend your time, whether it's volunteering, pursuing hobbies, or traveling. Having a plan can reduce anxiety about the future and allow you to enjoy your remaining years in customer service more fully.
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Rabih A.
Senior Support Analyst | Driving Customer Success and Financial Empowerment Through Innovative Solutions
As you're nearing the later stages of your career, it's crucial to pay extra attention to your financial well-being. Take some time to look over your retirement savings plan, and if you're unsure about anything, don't hesitate to reach out to a financial expert for guidance. It's also wise to think about different ways you can secure your finances for retirement, ensuring you'll have peace of mind when the time comes to step back from work.
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Camilla da Silva
Atendimento ao cliente | Análise de Dados | Supply Chain | Customer Experience | Logística Reversa
O planejamento realmente é vital para garantir um final de carreira sem ansiedade. Todas as demais ideias, são ótimas. Mas poderia dizer que, são partes desse planejamento. Conhecer e ouvir o que o corpo diz, pode parecer relativamente simples. Mas cada um possui uma versão (enquanto uns preferem o agito do dia a dia, outros preferem um dia no campo... p.e). Logo, se planejar de acordo com as necessidades pessoais é uma boa ideia.
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Hussain Ayaz
Head of Growth & Development | Turn Up Technologies | Business Management Lead |
Planning really is vital to ensure an anxiety-free end to your career. All the other ideas, they're great. But I could say that they are part of that planning. Knowing and listening to what the body says may seem relatively simple. But each one has a version (while some prefer the hustle and bustle of everyday life, others prefer a day in the countryside... Therefore, planning according to personal needs is a good idea.
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Rodolfo Zuniga
Agente de seguros Monterrey NewYorkLife en APROSEP, miembro de la MDRT 2024.
Un plan de trabajo es básico para ir lo más cercano a las metas deseadas, la planificación ayuda a controlar a mantener orden
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Débora Pereira de Oliveira
Desenvolvedora Full Stack | Javascript | HTML | CSS | Angular | Python | GitHub | Campus Expert DIO
Uma aposentaria nas Maldivas, viagens pelos continentes, todos almejamos essa estabilidade no final da carreira. E para isso planejar uma aposentadoria privada é uma boa carteira de investimento já ajuda a mapear uma parte do Atlas. Quem começa agora tem sempre mais vantagens independente das condições financeiras, sempre é possível conhecer os estados Brasileiros. Importante é começar.
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Carla Polyana Vasconcelos Carvalho
Gerente Geral Comercial | Gestora Segmento Financeiro| | Gestão de Pessoas, Negócios e Clientes | Liderança Feminina | Relação com Investidores I Comercial |Experiencia Cliente | Influenciadora Itubers Transforma | Mãe
Sua saúde mental depende de como administra sua prioridades. Sua carreira é construída por passos onde o respeito e o foco fazem parte. O mesmo acontece no seu dia a dia. O atendimento ao cliente é priorizado a partir da sua demanda e necessidade que precisa ser sanada. Dessa forma o time tem que ter organização para que um possa se apoiar ao outro e contribuir para que a individualidade aconteça, ou seja, tanto a pessoal mesmo sendo exercida no âmbito profissional.
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Hussain Ayaz
Head of Growth & Development | Turn Up Technologies | Business Management Lead |
Your mental health depends on how you manage your priorities. Her career is built by steps where respect and focus are part of it. The same happens in your daily life. Customer service is prioritized based on your demand and need that needs to be solved. In this way, the team has to be organized so that one can support the other and contribute to the individuality to happen, that is, both personal and professional.
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Mouna Ben Mansour 🇨🇭
Sachbearbeiterin Kundendienst Backoffice FR/DE Reklamationsmanagement der Geschäftsleitung
Le service clientèle représente le pilier fondamental de toute entreprise prospère. Il incarne l'engagement à fournir une assistance de qualité, à écouter attentivement les besoins des clients et à résoudre efficacement leurs problèmes. Que ce soit par téléphone, par e-mail ou en personne, les représentants du service clientèle sont formés pour offrir une expérience client exceptionnelle, reflétant ainsi les valeurs et l'intégrité de l'entreprise. Leur objectif ultime est de garantir la satisfaction et la fidélité des clients, en veillant à ce que chaque interaction soit empreinte de professionnalisme, d'empathie et de résolution proactive des problèmes.
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Jodi-Ann Dill
🫡 Bet on me? Bet I will.” — Lizzo🫡 🇯🇲 BBA & M.Sc. Candidate 🇯🇲 | Streamlining Client Ops
Frequent medical checks are necessary when prioritizing health and wellness in a late career as a customer service professional. The customer service field brings a high level of stress when working in one of the faster industries, such as a call center or a food establishment, especially in a customer-facing role. Stress can make you extremely older and bring unwanted consequences to the body. Get those monthly pressure checks, dental checks, blood tests, or whatever it is that needs to be done to maintain your body. One cannot pour from an empty vessel to serve another.
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Rabih A.
Senior Support Analyst | Driving Customer Success and Financial Empowerment Through Innovative Solutions
Ensure your workspace is ergonomically designed to prevent musculoskeletal issues. Invest in a comfortable chair, position your computer monitor at eye level, and use ergonomic accessories like keyboard and mouse pads.
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