cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Video Doorbell (2nd gen)--- connection to App

albysalaman
Community Member

Electrician installed Door bell without giving us QR Code on back of Doorbell.

 

What do I do now? 

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@albysalaman 

The QR. code is also printed on the Quick Start Guide that came with your doorbell.  If you didn't save that, then you will have to dismount your doorbell and either scan the QR code printed on the back of your doorbell, or select "Continue without scanning" and enter the 6-character alphanumeric setup code that is printed above or below the QR code.

Thank you for your quick answer 

is the quick start guide a card that says let’s get started.  There is a qr code and an 6 digits below the qr code but it all letters. Above the qr code there is a alphanumeric code but it is longer than 6 letters 

@albysalaman 

The Startup Code is 6 characters long and is either numbers or letters.  I think I've always seen a combination, but I suppose it could be just letters.