Hi. I created a Google Drive account a few years ago and have been sharing files. Recently, several people have not been able to access files I've shared with them. I've received emails on their behalf and given them Viewer access, but they still can't see the files. Also, one person got this message: "Your account is managed by an organization that has this service turned off for its users...". I don't know what this is about. Can anyone help me figure out how to give access to everyone I choose?
Hello!
It seems that you're sharing files with an organization, that deactivated Google Drive or is blocking the users to open files that are externally shared. My best shot is that the problem is not with you, because you seems to using the Drive in a gmail account, correct?
Which there's no additional configuration on your side.
Yes, I'm using Drive from my gmail account. I haven't blocked any users. No additional configuration. I tried adding access to the higher level folder for one user, but he still gets the error message. I haven't paid for a Workplace account. Just using a personal version. Any other ideas?
Well, it seems that the people you are sharing with are using Google Workspace, and their administrator hasn't permitted access to external drive files.
I don't know if this is the same problem you are having... But I was running into a similar problem when I tried to share a folder with unrestricted access -the answer that worked for me was to restrict access on the parent folder and then share the subfolder. https://www.googlecloudcommunity.com/gc/Workspace-Q-A/Sharing-files-with-anyone-with-the-link-is-not...
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