$100 for two days for reCAPTCHA Enterprise API.

$100 for two days for reCAPTCHA Enterprise API. But I haven't used this API at all. Help me get my money back please.

Tell me where to go with this question please.

Screenshot 2023-09-18 122323.png

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Hi @AndreyJ,

Welcome to Google Cloud Community!

Apologies for what happened. Since this is more of a billing concern, I would suggest to reach out to our Google Cloud Billing support. This link contains all the resources needed in order to resolve all Google Cloud Billing concerns that you may have.

Hope this helps.

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2 REPLIES 2

Hi @AndreyJ,

Welcome to Google Cloud Community!

Apologies for what happened. Since this is more of a billing concern, I would suggest to reach out to our Google Cloud Billing support. This link contains all the resources needed in order to resolve all Google Cloud Billing concerns that you may have.

Hope this helps.

Hi, @AndreyJ 

If you've got some leftover reCAPTCHA Enterprise API credits on Google Cloud Platform and want to score a refund, no worries, it's doable! Just follow these simple steps: First, head over to the Google Cloud support page. Next, hit the "Contact us" button. Then, pick the "Billing and payments" category and select the "Billing issue" topic. Now, here's the magic: choose "Request a refund" as your option. Fill in the form with the necessary info and give that Submit button a gentle tap. Sit tight, and a friendly Google Cloud support champ will get in touch to give your refund request the once-over.

 

Quick side note: If you've already used up some of your reCAPTCHA Enterprise API quota, getting a refund might not be in the cards.

 

Oh, and a couple of bonus tips to up your refund game: Keep your request short and sweet, explaining why you need that refund and tossing in any handy proof like screenshots or error messages. Stay cool and respectful โ€“ remember, the support crew is there to help. Lastly, don't fret if it takes a bit of time; these things can sometimes move at a snail's pace. Hang in there, and hopefully, you'll have your refund in no time. If you still didn't get it let me know you can reach me out triotech systems. Fingers crossed!