Cannot direct message using the new forum

Hello, I wasn't able to find the "direct message" option, and after reading a couple of guides on the new forum I saw this screenshot:

Rafael_ANEICPY_0-1643197601191.png


and here's the ones that I see:

Rafael_ANEICPY_0-1643197662557.png


PD: liked that glorious dark theme? check the Dark Reader add on thanks to @GreenFlux for sharing it with me.

EDIT: Also, how do I change my avatar? I tried changing it to my beloved picture drinking from a coconut but couldn't find the option, also the available stock images require resizing:

Rafael_ANEICPY_0-1643198051415.png

 

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14 REPLIES 14

Michelle
Community Manager
Community Manager

Hello @Rafael_ANEIC-PY,

The issue with Direct Message has been resolved.  Can you please review and let us know if you are still having issues?

To change your avatar:

  • Click on your Avatar in the upper right hand corner
  • Click on My Profile (this will take you to your profile page)
  • Click the 'pencil' icon in the top right of your avatar
    Michelle_1-1643206886095.png
  • There will be a pop-up so that you can browse your computer

Michelle_2-1643206969688.png

You can also find additional information in our Accessing and Managing Your Profile article.

Let us know if you continue to have issues.

 

Regards,

Michelle | Community Manager

 

 

 

 

However, if you are using a Google account to login, it will revert back to your Google account photo. 

I don't think Direct Messaging has been resolved. This is what I see when I go to somebody's profile:

graham_howe_0-1643318134951.png

Also if I go to my my own profile settings there is no option to enable direct messaging:

graham_howe_0-1643318244226.png

 

 

Hello @graham_howe,

This has been resolved for you.  Can you please try again?   

Regards,

Michelle | Community Manager

Yes works now thanks!

Hello @Michelle,

Regarding Direct Message, I can see the direct message button in some profiles but it is absent in others. Would you please check? Thank you!

@Joseph_Seddik,

Yes, I will review the profiles to ensure the Direct Message button is available.

Regards,

Michelle | Community Manager

Thank you!

@Michelle 

I also don't see the button "direct message" on other people's profiles. I am asking for help in solving the problem.

I also am unable to find direct message button.

plz help

Hey 

@Michelle  I am unable to DM any one please help me resolve this issue .

Hey @Michelle,

I have technical difficulties to access/use Appsheet in a proper fashion. I would like to talk to someone who can help me setup the appsheet/customize based on our team needs.  I am unable to DM you. Please help me resolve this issue or escalate to the right POC.

Thanks!

@SKashyap,

Please post your question in the AppSheet Q&A forum and the community will respond and assist.

Please review our Community Guidelines and Contributing to the Community article for the best way to get your questions answered.

Thank you,

Michelle | Community Manager

 

Thank you for the pointer. I did post my query there.