Missing Microphone Functionality in Dialogflow-cx Messenger Integration

Dear Support Team,

I've encountered an issue while integrating Dialogflow CX with Dialogflow Messenger. During the agent development phase in the Dialogflow console, I was able to access the microphone for voice input. However, upon integrating the provided iframe for Dialogflow Messenger, the microphone functionality seems to be unavailable.

I've thoroughly reviewed the documentation but couldn't find any specific instructions on how to add microphone functionality within Dialogflow Messenger.

Could you kindly provide guidance on enabling voice input within Dialogflow Messenger? Additionally, I'm curious why the microphone is accessible during console development but not in the actual integration process.

Your assistance in resolving this matter would be greatly appreciated.

Thank you.

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1 REPLY 1

Yes, I have also facing the same issue. can anyone have a solution to achieve this