Purchased this hydro flask as a gift for someone. They had it literally two days, it fell a total of two feet from where they were seated onto the floor.

It was immediately damaged.

The image that this conveys some sense of sturdiness is misleading. A simple drop at the most should have only scuffed it or scratched it. That would be expected. But a container that wasn’t even full with liquid falling approximately two feet and suffering this kind of damage is extremely disappointing.

If this is the damage if receives from just dropping it from a seated position, what good will it do when being used elsewhere for hiking or working out?

The damage this received has left me with no confidence the insides haven’t cracked or chipped, likely exposing the giftee to possible health risks.

Buyer definitely purchase at your own risk.

I purchased 2 of these and both of them developed rust because the stainless steel is clearly a low quality batch. My first bottle began to rust at the rim within 3 weeks, the second lasted about 4 months before rust started. The rims are getting progressively worse, and cleaning them just results in the rust coming back.

The extremely frustrating part... despite this being a manufacturing defect Hydro Flask expects me to pay to ship back the defective bottles! I bought these and provided photos to the support team, but it costs so much to mail them back that I would rather put the money towards a different product somewhere else. So disappointing, especially for a premium bottle that should last for years and years. My older HydroFlask bottles never had this issue and I hope the rest of my new ones fare better.

I am a LONGTIME and LOYAL fan of Hydro Flask until today.

I have had 6-8 Hydro Flasks over the last several years and have always loved them. I lost one in security while traveling internationally last month so I ordered a replacement bottle. The bottle came to me a couple of weeks ago and it has a clear manufacturing defect, every time you take a drink it sounds like a penny is stuck in the wall of the bottle.

I reached out to the company and they asked me to jump through hoops and would not make me whole on my purchase without extraordinary efforts like going out and buying a thick permanent marker to write on the bottle to evidence it is broken and then send back pictures of myself holding it with the defaced bottle in the picture.

Good work on failing to do the right thing with a loyal customer.

Thanks for this excellent product it’s just what I need! I aim to drink 10 glasses of water daily and so many water bottles are way more than 2 cups. This 18 ounce water bottle makes it easier for me to keep track of how much water I’m drinking. I bought two 18 ounce flasks in different colors and alternate the liquid that I put in them: sometimes tea, sometimes electrolytes, mostly water. I hope you keep making this 18 oz size! It’s Also leakproof. The only improvement I would encourage is that it come with a standard stainless steel top. Thanks again for a top-notch product.