great customer service
★★★★★
· Review provided by
hydroflask.com ·
December 15, 2023I have purchased 4 of these to date. We accidentally left one at a hotel, and the other we have had for years and it's still working wonderfully. The other two we bought had some issues with the straw/lid (probably because my toddler son is really rough with his stuff). Customer support did a wonderful job rectifying the problem. Thank you! I have huge trust in this company.
I also have to say that these things really insulate well. When my daughter was a year old she loved to have milk at all times. We went on a long trip and had a separate hydro flask for her just to keep her milk cold. We filled it with milk and ice in the morning, and it kept the milk cold ALL DAY. Now that my daughter has outgrown the milk phase, I still use it for milk for my coffee if I am camping. Truly great insulation.
[Rewarded Review] Accessories and bottlw
★★★★★
Candi D.· Review provided by
hydroflask.com ·
December 9, 2023Terrible! Tried using and it snapped, now I cant use the extra straps coz i dont have the tool. You need to have a better designed customizer tool for extra straps. Very disappointed. And yes, the 12. oz wide mouth bottle i bought was a disappointment too, coffee/tea/water would only last hot/warm for less than 2 hrs, seriously?!?? You claimed it is supposed to stay hot for 12 hrs , it’ not even close. My LeCreuset hydration bottle does not even claim 12 hrs for hot water to stay hot …. but it stays hot for 20 hrs!!! This is not my first time to buy from you guys, I have 3 bottles i bought from your website.
[Rewarded Review] 16. oz Hydro Flask review.
★★★★★
Patricia S.· Review provided by
hydroflask.com ·
September 14, 2024The only kind of flask I’ve ever had is Hydro Flask, but mine have a one- piece lid. The smaller one (16oz) began to slightly leak. So I kept looking at the Hydro Flask and finally found the 16 oz one in Lupine. Well, drinking out of it, the first half of contents are fine, but when you get to the second half and have to tilt it more, it leaks like a sieve. I have tried and tried putting the lid together (3 pieces) with the directions and cannot get it not to leak badly. I would like to try another one. 16 ounce ( don’t really care about the color). I like the fit in my hand, but the bad leak is totally unacceptable. I wish my review was better; but it’s how it is.
Patty Storm
Black
★★★★★
peter n.· Review provided by
altitude-sports.com ·
May 5, 2023It's perfect for what I needed. A small coffee tumbler with a simple opening mechanism and that it leak proof. It's not different than others, but I find it pretty also.
The price is okay. It holds the temperature pretty well as described. The color finish is pretty resistant to scratches. It also easy to disassemble the lid to clean it.
I like the handle. It's comfortable to hold and you can also clip it to your bag with a carabiner. If you need a silicone base protector, it's the Small size that you will need. I like the fact that you can buy the lid separately if you need to (in case it breaks or the smell can't be removed).
I have been driving alot recently, so this is perfect for the cup holder. Just be aware that it holds around 350 ml. I personally think that this is a great bottle ( speaking for myself who bought too many bottle). The quality built is great.
Nothing bad to say about it so far. The opening is big, so you can easily put ice and it also makes it easy to clean it deeper with a sponge.
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