I was extremely excited and intrigued by Owala bottles, but couldn’t justify shelling out $30 for a small water bottle when there wasn’t a colorway I loved. Then after months of debating, the DICK’s special colors came out and I loved the Spring Fling color, so I immediately hopped on it! I also bought my husband one in another color.

In comparison, my cap was significantly more difficult to close- it’s like the spring in the cap was stiff and fought against the push of the cap. But it was still functional and I didn’t think it was so bad… until one day after only a month, when I pressed the button to open the lid, the spring somehow jumped ejected and the open button also flew off.

When I tried to utilize the limited warranty, my claim was estimated to be replied to in 1-3 weeks. My claim wasn’t reviewed until I checked in myself 4 weeks later, only to be given a gift card to purchase a new lid from the website. All of the lids were sold out except the completely white and completely black color. I joined the restock waitlist for a few different colors, but there wasn’t even an option to get a replacement for my specific colorway, which completely defeats the purpose of me getting a bottle in the first place.

TLDR; getting the bottle was a disappointment from start to finish. Lid came slightly dysfunctional and broke within a month or so of use, had to wait another month for claim to be acknowledged, and had to wait even longer just to get a cap that had some kind of color that doesn’t even match my originally desired color way.

A solution for the warranty process would be to send the exact replacement of the broken item instead of making us purchase a replacement of the broken part.

I would not recommend this product to anyone and am disappointed in the warranty process.

I am a huge Owala stan so much so that after buying my first one for myself I bought 3 of my friends them for their birthdays. I specifically love the straw shape & how you can drink in two different ways, the sanitary lid, lockable feature, and how you can use the handle to hold or clip on to a caribiner/fanny pack/bag/etc. for on the go. This specific 24 once one happened to be the first one I've bought that broke/has had any problems, not sure if it's from washing it in the dishwasher or what but I believe these do say they are dishwasher safe. The spring bring and would not stay closed, luckily it was within 30 days or whatever so Dicks did refund me. However now my boyfriend is skeptical about getting another and wants to look at other water bottle options. I am still a huge Owala lover though!

Cons I will say though: the boot is protective but makes it hard to but in backpack pockets, cupholders, etc... Without a boot, it dents. I have the white color and it can get dirty easily, top lid can be hard to get fully clean. Expensive although similarly priced to other water bottles

short explanation: opens slowly, sometimes not at all. gets dirty quickly and easily and that dirt is hard to clean off. ice melts pretty quickly but it is still cold even with the melted ice.

longer explaination: i bought this water bottle a bit over a month ago. it was good at first, i enjoyed drinking from it. i liked the cute colors of the bottle, the dual sip feature, and how there was a cover to the straw because i hate when my straws are exposed to the public air.

as time went on, the owala stopped opening as fast when i pushed the button. sometimes the lid wouldn’t open at all and i would have to push it up myself. so i took a star off for that aspect. this happened like 2.5 weeks into using the bottle.

also, the owala gets very dirty very quickly and easily. i brought my water bottle to school, as most do, and i even kept in inside my backpack not touching anything but my lunch bag. i pulled the bottle out to drink from it and like 2 minutes later, there was already dirty on the lid. not as much as what is shown in the picture but there was still a lot. it was weird. and my hands weren’t grubby or anything like that. the dirt seen in the picture just appeared on my water bottle one day. i literally did nothing but there was this big spot of dirt on it. and i purposely keep my water bottle inside my backpack and not in the water bottle holder on the side so that it can prevent getting dirty (although clearly it doesn’t matter). not only does the bottle get dirty very easily, but it is difficult to get the dirt/stains out because of the material the top is made of. so no matter how hard i scrub, there’s always a little bit of dirt on the top that just won’t come off.

finally, the ice melts pretty quickly. i fill my water bottle up at home and by lunch (which is like 4 hours later) the ice is melted or very close to being completely gone. the water is still cold though, so i do give it props for that.

in conclusion, i bought this water bottle because i saw it on tiktok and i thought it would be a good experience but it wasn’t. i was disappointed and i gave it a try and now it’s too late to get a refund. maybe i got a defective bottle but idk whatever. i just wanted to share my honest, real experience so that others know that the owala is not worth the hype.

I have a YETI cup and a Stanley. I'm not a one brand person. I like to try a variety of brands. That being said, both of those cups leak and are not diaper bag friendly. I am a mom of 4. I needed a water bottle that was leak proof and compact to fit in my diaper bag. This fits that bill. The color is a super hot pink. Which is great for summer. I love that it has a handle also. My only complaints so far are two things. The first being the water does stay cold for quite some time but I've noticed my ice does not stay chilled long. My Stanley cup definitely holds the ice longer. The next thing is that the straw is constantly falling off. I don't mind the spout but I prefer the straw. I've noticed every time I go to drink it the straw has fallen off within the bottle and I have to keep putting it back into place. Those are my only complaints. I haven't had it a month yet so I can't speak on the durability yet. I think the cup is still a solid choice and the price point is great.