AT&T Prepaid®

Activating your account is easy

If you bought your device on att.com, follow this guide to help you get started.

Remove your SIM card from the packaging, insert it into your unlocked device, and turn the device on.

Use your phone to scan the QR code on your activation card and follow the prompts to activate.

Trouble downloading eSIM? Visit att.com/esim.

If you bought a new phone with AT&T Prepaid, it automatically comes with a SIM card installed. Simply turn the device on and follow the prompts.

Activation of service may take a few minutes. Physical SIM cards, eSIM QR codes, and newly purchased devices can take 2 - 3 business days to arrive.

Still having trouble? You might need to pay for your first month’s service at att.com/myprepaid. Or, call customer care at 800.901.9878.

Bought your SIM kit or phone at a store other than AT&T?

We’ll help you activate your AT&T Prepaid service and get your new phone number.

Requires eligible phone. All applicable taxes and surcharges are extra. Not available for New York Customers.