Unified Communications (UC)

Unified communications news, trends, analysis and practical advice

Microsoft waves goodbye to Lync, says hello to Skype for Business

More than three years after acquiring Skype, Microsoft today said it would rebrand its semi-rival Lync corporate communications platform as "Skype for Business."

Dell and HP are moving to help carriers virtualize networks

The next frontier for virtualization and standard x86 servers is in service-provider networks, and big vendors are moving fast to blaze the trail.

How to send money with Snapchat?

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10 Best Practices for Cloud Business Intelligence: Enabling the Business

Business driven Business Intelligence (BI) and analytics represent a shift in the enterprise that is perfectly aligned with the value proposition of cloud-based analytic solutions.

apple owns the mobile enterprise

Apple HolicBy Jonny Evans

At this rate, Apple's gonna own the mobile enterprise

Apple's success in enterprise markets for so long closed to it reflects the damage complacency did to those who previously dominated the enterprise IT space.

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Sprint's long, rocky WiMax journey will end in Nov. 2015

The system, once on the cutting edge, gave way to LTE.

talko ozzie

IT BlogwatchBy Richi Jennings

Talk to my coworkers? Are you MAD? Ray Ozzie's latest wild idea: Talko

If you don't talk happy and you never dream, then you'll never have a dream come true: Ray Ozzie is back, baby. His new startup, Talko aims to get us talking on the phone again -- but not on phone calls. In IT Blogwatch, bloggers say,...

How to block a caller in Skype?

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AT&T to put service setup in enterprise customers' hands

AT&T said enterprises are about to reap the benefits of the software-defined transformation of its network with faster service setup through an online portal.

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10 Best Practices for Integrating Data

Data integration is often underestimated and poorly implemented, taking time and resources. Yet it continues to grow in strategic importance as customer data and touch points grow with the emergence of cloud, social and mobile

Software bugs most common cause for mobile Internet outages, study says

The outages affected 1.4 million user connections on average per incident

Cisco patches communications manager to close backdoor access vulnerability

An unprotected SSH access key left inside the Cisco Unified Communications Domain Manager product for remote support purposes allows attackers to take complete control of affected deployments.

Will VoIP work over a satellite internet connection?

Microsoft Lync service out for some North America customers

Some North American Office 365 customers are without Lync service this afternoon due to an unexplained outage that started about 7a.m., Eastern time.

Siemens unit to cut workforce by 50%

Unify, a joint venture between Siemens and the Gores Group, will cut 50% of its staff and refocus its product roster away from hardware, following a shift in the overall unified communications market toward software and cloud services....

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10 Common Problems APM Helps You Solve

Practical advice for you to take full advantage of the benefits of APM and keep your IT environment performing at its peak at all times.

Cloud, software options deflate sales of enterprise video systems

Sales of videoconferencing and telepresence hardware systems are declining, hurt by an increase in cloud and software-based options that often are cheaper and simpler to deploy, according to an IDC study.

3 ways to manage corporate digitization

Single digital executive or digital islands? It's time to choose an approach that fits your corporate strategy, according to research by the MIT Center for Information Systems Research.

Cisco puts video conferencing spotlight on individuals at Cisco Live 2014

Cisco will target individual video conferencing users with new desktop devices and a cloud-based service, a move that complements a recent announcement focused on outfitting small and mid-size office meeting rooms.

Cisco retires WebEx Social, partners with Jive instead

Cisco has put out to pasture its WebEx Social enterprise social networking suite, opting instead to partner with Jive Software.

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10 Considerations in Moving to a Cloud-Based Contact Center

This ebook offers ten key considerations when moving to a cloud-based contact center. What are your organization's business goals and requirements?

Law Firm CIO Makes the Case for Microsoft Lync

Law firm Holland & Knight already had a who's who of best-of-breed communications products deployed when the firm's IT team decided it needed to replace the tangled mess of PBX systems that provided voice lines at its many offices. It...

Shark TankBy Sharky

Diagnosis: You can't patch stupid

This multi-doctor medical practice has been having major phone issues for months, reports the pilot fish who's the IT manager there. "Phone vendors, the phone manufacturer, the network vendor and my own staff worked through issue...

Microsoft pushes ahead with Skype-Lync integration

Microsoft will demonstrate on Tuesday how Lync and Skype users will be able to communicate via video conferencing, the next stage of the integration between its enterprise unified communications server and its consumer IM and IP...

IT BlogwatchBy Richi Jennings

In Gmail/Google+ tie-up, your privacy is taken to the river

We don't know why we love Google like we do... ...after all these changes that it puts us through. Yes, the huge advertising broker we hate to love (NASDAQ:GOOG) is throwing the switch on a new and controversial Gmail feature. Now...

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