This pilot fish's company has sold a system for checking passports at an international airport. But one day fish gets a phone call from the border police: "The server doesn't work."

Pilot fish is hired by this company to develop a simple database system to track clients and match them with doctors. It's quickly finished, and all that's left is to finish the training manual -- complete with cover.

This warehouse advertises to hire a new PC Technical Specialist, but after a week, boss tells this pilot fish that no resumes have come in. Is there something in the ad that's keeping people from applying?

Net admin pilot fish is a contractor in a large federal agency, and with several sites to keep track of, he needs the right tool for the job. But Information Security has a different idea.

These two users sit next to each other all day in this manufacturer's shipping department. And when one of them gets an error message, where does he turn?

Head of this research group at a large non-profit medical center returns from a trip, and complains that her laptop won't turn on.

Developer pilot fish helps build an in-house application to simplify and automate tasks for the Tier 1 support techs, so even new recruits can get up to speed fast. But there's one feature the boss doesn't care for.

IT consultant's father has agreed to help his son with a new business -- and though he worked as a computer field engineer until the early 1980s, he hasn't quite kept pace with the IT industry since then.

Help desk pilot fish gets a call from a remote office: Users are having problems getting access to the local server -- and the office manager says no, she can't tell whether the server's power is on.

Pilot fish is at his desk when he gets a call from a user complaining that her computer is "locked" and asking does fish know what that means?

It's late in the day at the help desk for a big government agency, and this pilot fish is the last one still on the job when he gets a call from a user with a problem he wants solved -- on a Need-to-Know basis.

It's many years back, and this newbie IT pilot fish is tasked with setting up a new top-of-the-line 386 PC -- the first PC he's ever touched.

Flashback to the 1990s, when a few users at this company have discovered the wonders of the Internet at home by modem -- and one user calls the help desk to complain, "My modem is insulting me."

After an endless succession of managers and layoffs, it finally looks like things are betting better in the IT department where this pilot fish works. Or...maybe not.

It's the 1980s, and this pilot fish at a small manufacturing company where PCs are new gets a panicked call from an order-entry clerk -- who's sure her computer is about to explode.

Flashback to 1999, when this pilot fish is a network admin at Palmer Station, Antarctica -- but even down in the icebox, the hot topic is Y2k.

This pilot fish knows about a project that everyone wants, but it's been on the shelf for three years. How do restart a project like that? (Hint: Hold your nose.)

It's 8:22 a.m. when this IT pilot fish gets a call from a user: An important report is due by 9 a.m., with major repercussions if it isn't run on time -- but there's no one around who knows how to do it.

This pilot fish at a big computer manufacturer is the only field service rep in the office when a customer call comes in for a model he's never worked on -- with an SLA that demands to be fulfilled.

This manufacturing company has a shiny new HR system, reports a pilot fish working there -- and it's going to take some getting used to.